Summary
Overview
Work History
Skills
Timeline
Hi, I’m

Sarah Pointer

Eagle,ID

Summary

Results-oriented Sales Operations Analyst with 22 years of experience in driving business performance and
supporting Enterprise sales teams. Skilled at building relationships with sales organizations and delivering resources and tools for successful selling.

Overview

22
years of professional experience

Work History

Cisco System, Inc

Sale Operation Business Analyst
02.2018 - Current

Job overview

  • Manage the sales reporting process, ensuring timely and accurate delivery of reports to Sales management
  • Developed and maintain Sales Force dashboards for the sale team to monitor pipeline and opportunities
  • Goal Sheet Creation for both account managers and systems engineers for operation of 50+ people
  • Support sales directors with territory planning, optimizing sales coverage and driving revenue growth
  • Collaborated with cross-functional teams to streamline processes and improve overall operational efficiency.

Cisco Systems, Inc

Executive Administrative Assistant
06.2015 - 02.2018

Job overview

  • Provided executive support to Vice President of Sales, Sales Directors and Client Directors
  • Managed schedule and logistics to support weekly 1:1’s, cadence calls, Quarterly Reviews, talent assessment, customer meetings, and other special events
  • Arranged all aspects of travel including air, hotel, ground transportation and dining reservations
  • Reviewed and prioritized incoming requests, and communicated critical items
  • Prepared expense reports
  • Organized offsite of 150+ attendees

Cisco Systems, Inc

Sales Administrator
05.2013 - 04.2015

Job overview

  • Organized weekly forecast calls with Regional Managers and account team
  • Designed and delivered weekly bookings report for sales teams
  • Validated bookings for accurate alignment of sales credit assignments
  • Facilitated new hires in the on-boarding process
  • Designed training material for new hires
  • Researched account ownership and hierarchies for potential new accounts

Cisco Systems, Inc,

Area Specialist
09.2001 - 05.2013

Job overview

  • Proactively maintained account managers sales territory throughout the year a
  • Improved sales credit automation through account maintenance, account conflict resolution and root cause analysis
  • Provided overall subject matter expertise and business support to field on sales credit process and it’s up and down stream tools

Skills

Technical Skills:

  • Microsoft Office Suite (Outlook, PowerPoint, Excel, Word, OneNote, Teams, OneDrive, SharePoint, Power BI)
  • Salesforce
  • Business Objects
  • SAP Concur

Professional Skills:

  • Attention to Detail
  • Oral and Written Communication
  • Remote/Virtual Experience
  • Time Management
  • Team player

Timeline

Sale Operation Business Analyst
Cisco System, Inc
02.2018 - Current
Executive Administrative Assistant
Cisco Systems, Inc
06.2015 - 02.2018
Sales Administrator
Cisco Systems, Inc
05.2013 - 04.2015
Area Specialist
Cisco Systems, Inc,
09.2001 - 05.2013
Sarah Pointer