Sarah Polis

• Maintained confidential patient files in accordance with applicable privacy laws and guidelines.
• Resolved conflicts among staff members in a timely manner while maintaining professional standards.
• Managed inventory of office supplies and equipment, ensuring adequate stock levels at all times.
• Helped to open new building and merged two sites together.
• I had 17 caregivers under me.
• Responsible for making sure the building was running smoothly. (A/C, computers, phones, lights, plumbing, etc...)
• Opened tickets
• Ordered office supplies
• Supplier trouble shooting
• Took care of 36 doctors schedules building templates.
• Helped run reports for the manager.
• Safety Committee - Joined a meeting once a month and relayed information during staff meetings. Setup fire drills and escape plans, also active shooter drills.
• Made slide presentation for staff meetings.
• Handled patient complaints.
• Planned events - Christmas party, employee appreciation, summer BBQ, etc...

Responsible for setting a schedule and making sure that my team took their breaks and lunches on time. Also told them what tasks they were to do each day and made sure they were done.

Learned how to do things the manager needed to do and helped her.

Run reports on computer, learned how to build the schedules for the doctors daily appointments and close them when taking vacations. Learned how to manage time cards for payroll (KRONOS computer system, how to fix and approve them.) And continued to do the front office duties listed below

Check patients in for appointments, verify insurance and take co-payments, make return appointments when needed , Answer incoming calls and make appointments or take messages to doctors.

Pull charts for appointments and make sure they were prepped for next day. Take messages off voicemail for prescription requests and pull charts to go with requests and take back to the doctors offices. File all charts back onto shelves by medical record number.