Sarah Potter

Work History

Executive Assistant/Operations Manager

Catholic Diocese Of Spokane

01.2023 - Current

Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Processed travel expenses and reimbursements for executive team and senior management group.
Served as a liaison between departments to facilitate effective communication throughout the company.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Worked with senior management to initiate new projects and assist in various processes.
Wrote reports, executive summaries and newsletters.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Executive Assistant to the Director of Schools

Catholic Diocese Of Spokane

08.2018 - Current

Manages centralized school personnel records for all school employees (300+): maintains personnel records for all school employees (HR database and files); tracks and records salary changes and maintains accurate salary schedules; responds to requests for employment verifications; prepares and facilitates all diocesan staff development trainings, conferences, meetings
Manages staff/teacher compliance with district/state-specific policies and procedures (Teaching Certifications)
Manages centralized certificated staff contract process: prepares, distributes and receives all annual contract worksheets and follows up to insure completeness; prepares contracts for signatures and insures they are issued timely and accurately
Coordinates a wide variety of projects, activities and/or events for the Director (e.g
Assists with the onboarding process for new substitutes and teachers, creating a smooth transition for all involved parties.
Contributed valuable input during senior leadership meetings resulting in better alignment across functions towards shared goals.
Liaised between faculty, staff and administrators to coordinate educational program delivery.
Maintained compliance with local, state, federal policies regarding education coordination through diligent record-keeping practices.
Attended professional educational and developmental meetings to support accreditation and grant writing.
Streamlined communication between teachers, parents, and students by organizing informative meetings and distributing regular updates on program progress.
Planned and implemented staff development and in-service training programs to enhance knowledge and skills.

Administrative Assistant/Budget Office

Gonzaga University

01.2010 - 08.2018

Contributed to successful events by assisting in planning and executing logistics for conferences, workshops, and guest speakers hosted by the President''s office.
Collaborated with other assistants on campus-wide projects to ensure seamless integration of shared goals across departments.
Supported decision-making processes by conducting thorough research and providing important data to the President.
Maintained confidentiality with sensitive information, ensuring secure storage and discretion at all times.
Assisted in budget management by tracking expenses, processing invoices, and helping develop annual budgets for the President''s office.

Resident Manager

Catholic Charities

10.2017 - 01.2018

Provided staff presence in the evening hours to ensure safety for all families and to support and empower families in realizing their recovery goals
Organized community events that fostered resident engagement, promoting a strong sense of camaraderie among neighbors.
Oversaw move-in/move-out processes to ensure seamless transitions while minimizing vacancy periods.
Maintained safety standards within the property, conducting regular checks and initiating corrective measures when needed.
Provided ongoing support for patients during the recovery process, addressing concerns and ensuring continuity of care.
Evaluated program effectiveness using outcome data, making adjustments to enhance service quality when necessary.

Surgical Coordinator/Patient Care Coordinator

Rockwood GYN Clinic

09.2010 - 06.2011

Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
Assisted surgeons in preparing for procedures, ensuring all necessary equipment and supplies were readily available.
Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Administrative Assistant

Providence Sacred Heart

03.2006 - 04.2010

Provided quality, genuine customer care service in a very fast paced medical records and patient information office
Provided record assistance for all facility physicians, staff, management and executives
Managed and diffused difficult situations
Provided front desk assistance for patients, staff and physicians; adhered to all HIPAA and confidentiality guidelines
Assisted in direct flow and process of patient medical records
Assisted and informed Physicians in staying compliant with up to date chart notes/dictations to avoid losing practice privileges.

Assistant Store Manager/Area Public Relations Coordinator

Gap Inc

06.2004 - 03.2006

Supported the team to achieve overall store earnings by driving top line sales while managing controllable contribution
Drove brand loyalty by representing an exceptional customer store experience by assessing interactions on the sales floor and in the fitting room
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Created and implemented training and development plans for sales associates
Managed all new associate interviews and hiring practices
Collaborated with the store manager on weekly conference calls with the district offices reviewing goals and achievements
Organized and implemented all Spokane Valley store sales challenges, volunteer opportunities and fundraising opportunities for local non-profit chapters

Summary

Overview

Work History

Executive Assistant/Operations Manager

Executive Assistant to the Director of Schools

Administrative Assistant/Budget Office

Resident Manager

Surgical Coordinator/Patient Care Coordinator

Administrative Assistant

Assistant Store Manager/Area Public Relations Coordinator

Education

Bachelors of Science (BS) - Public Relations/Communication

Skills

Timeline

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