Sarah Powell
STAFFORD,VA
Summary
Customer-focused professional with experience in fast-paced restaurant and retail environments. Skilled in enhancing guest satisfaction and building positive relationships. Committed to contributing to a team dedicated to exceptional customer experiences and adaptable to new challenges.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Restaurant Team Member
Panera Bread
Stafford, VA
03.2026 - 08.2026
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Operated point-of-sale system efficiently, processing transactions as accurately as i could
- Operated register to process payments and collect cash payment for order totals.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Engaged with customers to provide menu recommendations, boosting overall satisfaction and repeat business.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Scare Actor
SeaWorld Parks & Entertainment, Inc.
Tampa, FL
06.2024 - 11.2024
- Adapted performance styles based on audience reactions to maximize engagement and enjoyment.
- Collaborated with team members to create immersive environments that aligned with event themes.
- Participated in training sessions to develop skills in scare tactics, character development, and audience interaction strategy.
- Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
- Able to work in environments with various special effects, fog, strobes and loud sounds.
- Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
- Balanced adherence to scripted scenes alongside improvisational moments, providing a dynamic and unpredictable experience for guests.
- Exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from audience.
Sales Associate
Spencer's Gifts
Tampa, FL
06.2022 - 05.2024
- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Implemented promotional strategies that increased customer engagement during peak seasons.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory levels through regular stock checks and reordering processes.
- Collaborated with team members to create visually appealing merchandise displays.
Education
High School Diploma -
Sickles High School
Tampa, FL05-2022
Skills
- Customer service excellence
- Customer interaction
- Guest experiences
- Guest engagement
- Cash handling expertise
- Point-of-sale operation
- Cleaning and sanitizing
- Supply restocking
- Multitasking and organization
- Positive and professional
Languages
English
Native or Bilingual
French
Limited Working
Interests
- A passion for Music
- Photography
- I like working with my hands and fixing things
- Reading
- Acting and Theater
Timeline
Restaurant Team Member
Panera Bread
03.2026 - 08.2026
Scare Actor
SeaWorld Parks & Entertainment, Inc.
06.2024 - 11.2024
Sales Associate
Spencer's Gifts
06.2022 - 05.2024
High School Diploma -
Sickles High School