Sarah Pritchard
Lynchburg,VA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Production Worker
Hershey
Stuarts Draft, VA
04.2024 - Current
- Inspected product quality prior to packaging and shipment.
- Followed safety protocols while operating machines and equipment.
- Identified defective parts or components and removed them from production line.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
- Ensured proper labeling of completed products before shipping out.
- Examined final products for conformance with quality and design standards.
General Manager
Bojangles'
Lynchburg, VA
01.2010 - 04.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Trained employees on duties, policies and procedures.
Education
Certificate - Certified Nursing Assistant
Raspberry Hill Health Training
Forest, VA04-2024
High School Diploma -
Staunton River High School
Moneta, VA06-1999
Some College (No Degree) - Business Management
Liberty University
Lynchburg, VASkills
- Quality Assurance
- Equipment Operation
- Safety Management
- Quality Inspection
- Equipment Troubleshooting
- Production Scheduling
- Lockout and tagout procedures
- Product Inspection
- Product Packaging
- Documentation ability
References
References available upon request.
Timeline
Production Worker
Hershey
04.2024 - Current
General Manager
Bojangles'
01.2010 - 04.2024
Certificate - Certified Nursing Assistant
Raspberry Hill Health Training
High School Diploma -
Staunton River High School
Some College (No Degree) - Business Management
Liberty University
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