Sarah Pulis
Mexico,MO
Summary
Dedicated Logistics Coordinator contributing solutions to performance issues and high freight costs. Excellent customer service skills and detail driven. Offers a successful career history comprising more than 12 years in logistics.
Overview
12
12
years of professional experience
Work History
Domestic Operations
SEKO Logistics - STL / Krupp Trucking
2021.10 - Current
- Negotiated contracts with vendors leading to favorable terms that benefited both parties while maintaining positive relationships within the industry network.
- Ensured compliance with industry regulations and standards by conducting regular audits and risk assessments.
- Maintained accurate documentation related to all aspects of domestic operations activity including project status reports, client files/records updates.
- Developed customized operational strategies for clients, resulting in improved overall performance.
- Designed innovative process improvements that resulted in increased productivity and streamlined workflows throughout the organization.
Logistics Coordinator
Gold Crest Distributing
2020.06 - 2021.10
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
- Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Enhanced supply chain efficiency by optimizing shipping schedules and routes.
- Improved order accuracy through meticulous data entry and verification processes.
- Reduced transportation costs by negotiating favorable contracts with carriers.
Domestic Operations
SEKO Logistics - STL / Krupp Trucking
2018.04 - 2020.03
- Negotiated contracts with vendors leading to favorable terms that benefited both parties while maintaining positive relationships within the industry network.
- Ensured compliance with industry regulations and standards by conducting regular audits and risk assessments.
- Maintained accurate documentation related to all aspects of domestic operations activity including project status reports, client files/records updates.
- Established strong working relationships with internal departments such as logistics, finance, sales/marketing teams to foster a collaborative environment focused on achieving shared objectives efficiently.
- Designed innovative process improvements that resulted in increased productivity and streamlined workflows throughout the organization.
Office Manager
SEKO Logistics - MYJ
2013.08 - 2018.04
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Logistics Customer Service Representative
SEKO Logistics - H41 / Wildernest Logistics
2012.02 - 2013.08
- Streamlined order processing for faster delivery times through efficient communication with clients and warehouse staff.
- Enhanced inventory management by conducting regular audits and maintaining accurate records of stock levels.
- Contributed to reducing product returns by providing clear instructions for proper packaging and handling of shipments to customers.
- Collaborated closely with sales teams to identify potential upselling opportunities, increasing overall revenue for the department.
- Handled high-pressure situations calmly while resolving time-sensitive issues, maintaining professionalism at all times when interacting with clients or colleagues.
- Developed targeted reports that provided valuable insights into trends affecting supply chain performance, helping management make informed decisions on future strategies.
- Played an instrumental role in achieving departmental KPIs, consistently meeting or exceeding targets for customer satisfaction, on-time delivery rates, and cost control.
- Maintained strong relationships with key clients through proactive communication regarding order updates and potential delays.
- Managed client accounts effectively, ensuring timely payments and maintaining detailed records of transactions.
Education
High School Diploma -
Mexico High School
Mexico, MO05.2005
Skills
- Scheduling and Planning
- Documentation Management
- Operational management
- Logistics Analysis
- Team Management
- Shipping and receiving operations
- Safety standards
Timeline
Domestic Operations
SEKO Logistics - STL / Krupp Trucking
2021.10 - Current
Logistics Coordinator
Gold Crest Distributing
2020.06 - 2021.10
Domestic Operations
SEKO Logistics - STL / Krupp Trucking
2018.04 - 2020.03
Office Manager
SEKO Logistics - MYJ
2013.08 - 2018.04
Logistics Customer Service Representative
SEKO Logistics - H41 / Wildernest Logistics
2012.02 - 2013.08
High School Diploma -
Mexico High School
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