Sarah Quattromani -
Venice,FL
Summary
Multifaceted service industry professional with years of management and serving experience. Extensive experience in communication, inventory and customer service across multiple fast-paced, energetic, and contrasting environments.
Overview
13
13
years of professional experience
Work History
Manager, Audit and Assurance
Joey D's Chicago Style Eatery
Venice, FL
02.2016 - Current
- Facilitated internal audits and prepared detailed nightly reports
- Conducted strategic and technical reviews to verify compliance with quality control standards, schedule constraints and budget parameters.
- Trained and mentored department staff on policies and procedures to establish strong foundation for client development and service activities.
Server and Bartender
Joey D's Chicago Style Eatery
Venice And Palmetto, Florida
02.2016 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Associate of Science - Surgical Technology
Southern Technical College
Port Charlotte, FL10.2023
High School Diploma -
The Manatee Highschool
Bradenton, FL06.2016
Skills
- Critical Thinking and Analysis
- Strategic Execution
- Asset Utilization Reports
- Food and Beverage Service
- Team Player
- Menu Memorization and Presentation
- Warm and Friendly
- Cool Under Pressure
- Dining Room Cleaning and Upkeep
Timeline
Manager, Audit and Assurance
Joey D's Chicago Style Eatery
02.2016 - Current
Server and Bartender
Joey D's Chicago Style Eatery
02.2016 - Current
Associate of Science - Surgical Technology
Southern Technical College
High School Diploma -
The Manatee Highschool
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