Sarah Quinn
Elk Grove,CA
Summary
Experienced sales and administration with over 8 years of experience in customer service based job. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales and Administration
Les Schwab Tire Centers
08.2015 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
High School Diploma -
Pleasant Grove High School
Elk Grove, CA05.2011
Skills
- Professional Developmen
- New Business Opportunities
- Data Communications
- Office Organization
- Filing Records
- Financial Transactions
- Greeting Visitors
- Administrative Support
- Office Support
- Cash Register Operations
- Customer Care
- Providing Feedback
Timeline
Sales and Administration
Les Schwab Tire Centers
08.2015 - Current
High School Diploma -
Pleasant Grove High School
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