Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Quinn

Newport News,VA

Summary

Experienced assistant supervisor skilled in team management, operational procedures, and employee training. Achieves success through effective communication, problem-solving, customer service, and promoting smooth operations and teamwork.

Overview

1
1
year of professional experience

Work History

Assistant Supervisor

Busch Gardens Williamsburg
Williamsburg, VA
08.2023 - Current
  • Maintains compliance with safety regulations for all individuals on premises.
  • Trains new ambassadors on park policies, ride procedures, and overall job expectations.
  • Holds regular meetings with ambassadors to address issues, discuss progress, and plan future goals.
  • Provides feedback on ambassadors' performance and assists with disciplinary action when necessary.
  • Manages day-to-day ride operations in compliance with company standards.
  • Files paperwork and submitts reports to upper management.
  • Collaborates with other assistants on a daily basis.
  • Resolves customer complaints promptly and effectively.

Ambassador

Busch Gardens Williamsburg
Williamsburg, VA
04.2023 - 08.2023
  • Enforced park and ride regulations for guests.
  • Offered guests with details about rides, parks, and events.
  • Maintained a professional level of customer service at all times.
  • Engaged in ride operations training.

Education

Bachelor's Degree -

Christopher Newport University
Newport News, VA
05.2026

Associate's Degree -

Virginia Peninsula Community College
Hampton, VA
05.2024

Skills

  • Leadership and Management
  • Communication
  • Customer Service
  • Problem-Solving
  • Safety Awareness
  • Microsoft 365 Proficient

Languages

Chinese (Mandarin)
Limited

Timeline

Assistant Supervisor

Busch Gardens Williamsburg
08.2023 - Current

Ambassador

Busch Gardens Williamsburg
04.2023 - 08.2023

Bachelor's Degree -

Christopher Newport University

Associate's Degree -

Virginia Peninsula Community College

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Sarah Quinn