Sarah Rabe
Bonner Springs,KS
Summary
Motivated, diligent, with a solid background in providing exceptional customer service in high-paced environments. With an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable experiences. Demonstrates strong multitasking abilities and attention to detail.
Though I do not have experience in this field I am confident I have many skills to bring to the position based off of my background a lone. Over the past year I have taken online courses to educate myself on Data Entry and how to use all MS Programs. I am a fast learner and I am eager to have an opportunity to be a part of your team, learn more, and to grown into a career!
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Nick & Jake's Restaurant
03.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle with speed and accuracy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Burg & Barrel Restaurant
12.2020 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Server/Bartender
Blue Moose Restaurant
05.2019 - 12.2020
Server/Bartender
Chili's Bar and Grill
11.2017 - 05.2019
Assistant Manager
Bath & Body Works
01.2017 - 08.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Sales Lead Keyholder
Wet Seal
07.2016 - 01.2017
- Opened inventory boxes and restocked shelves.
- Opened and closed store, counting registers, making deposits, and storing and filing all daily paperwork.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Completed store opening and closing procedures.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
Sales Coordinator
TJ Max
01.2015 - 12.2016
- Creating visualizing pleasing displays to increase sales & instill ideas/creativity in customers
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Worked at 3 locations- Legends, Topeka, & I helped open the store in Grandview, MO
- Traveled with the company to Headquarters in Aurora, CO for Management Training
Assistant Manager
DEB
05.2012 - 12.2015
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Started as a Sales Associate, promoted to Sales Lead Keyholder, and then onto Assistant Manager
Education
High School Diploma -
Seaman High School
Topeka, KS05-2012
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- Sales expertise
- Team collaboration
Certification
- Data Entry Tools & Techniques, Alison.com [course completed 07/07/24]
- Manage & Report With MS Excel, Alison.com [course completed 07/27/24]
- The Complete Guide to MS Access, Alison.com [course completed 10/01/24]
- Excel's Data Tools and Management for Beginners, Alison.com [course completed 01/05/25]
- Mastering Data Analysis Using MS Excel, Alison.com [course completed 04/24/25]
- WPM- 50
Timeline
Server
Nick & Jake's Restaurant
03.2023 - Current
Server
Burg & Barrel Restaurant
12.2020 - 03.2023
Server/Bartender
Blue Moose Restaurant
05.2019 - 12.2020
Server/Bartender
Chili's Bar and Grill
11.2017 - 05.2019
Assistant Manager
Bath & Body Works
01.2017 - 08.2017
Sales Lead Keyholder
Wet Seal
07.2016 - 01.2017
Sales Coordinator
TJ Max
01.2015 - 12.2016
Assistant Manager
DEB
05.2012 - 12.2015
High School Diploma -
Seaman High School
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