Sarah Ramirez
1129 Bobby Basin Ave ,NV
Summary
Proactive Learning Delivery Manager with extensive experience managing client relationships and ensuring smooth project deliveries. Skilled in training material development, resource management, and conflict resolution, offering expertise in new hire onboarding and staff empowerment. Bringing strong problem-solving abilities and a proven track record in enhancing training class experiences.
Overview
9
9
years of professional experience
Work History
Learning Delivery Manager
Alorica
07.2015 - 02.2024
- Managed relationships with our client to ensure smooth project deliveries and overall satisfaction.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delays in Training class for the company.
- Reviewed Training material & training class experience to ensure the trainers were giving all of our new hires the best experience of learning.
Education
GED -
Independence High School
Alhambra, CA06-2008
Skills
- Training delivery
- Employee presentations
- Training material development
- Staff empowerment
- Problem-solving abilities
- New hire on-boarding
- Coaching and Mentoring
- Conflict Resolution
Timeline
Learning Delivery Manager
Alorica
07.2015 - 02.2024
GED -
Independence High School
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