Sarah Ransom
Auburn,WA
Overview
2025
2025
years of professional experience
Work History
Management
Top Golf
Renton, WA
07.2022 - Current
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with management team to implement new work procedures or policies.
- Collaborated with other departments to develop effective solutions that meet customer needs.
- Motivated team members through recognition programs and performance-based incentives.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Coordinated daily operations, ensuring team adherence to company policies and procedures.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated tasks appropriately according to individual skill sets.
- Maintained positive working relationship with fellow staff and management.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Identified needs of customers promptly and efficiently.
- Maintained daily inventory to facilitate successful material distribution.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Effectively multitasked within fast-paced environment.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Upsold customers from shelf to premium brands to help boost sales.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Monitored bar inventory and promptly restocked low items before depletion.
- Assisted in setting up the bar for service shift.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Balanced daily registers and generated sales reports for management.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Performed opening and closing duties including restocking supplies.
- Greeted guests with friendliness and professionalism.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Warehouse Worker
Amazon
Kent, WA
03.2020 - 10.2020
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Transported goods to designated areas within the warehouse facility.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Packed boxes and stock using organizational guidelines.
- Provided assistance in loading and unloading containers from ships and trains.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Ensured safety protocols were followed at all times while operating machinery.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Used pallet jacks to move items to and from warehouse locations.
- Used scanners to track parcel information, condition or receipt.
- Assisted in packaging and labeling of products for shipment.
Server/Bartender
Dinos Pub
Renton, WA
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Prepared checks, itemizing total meal costs and taxes.
- Stocked service areas with supplies during slow periods.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
- Garnished dishes and beverages to serve visually appealing menu items.
- Maintained records of transactions made during shift as required by law or company policy.
- Trained new employees on restaurant procedures and plating techniques.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
- Delivered food orders promptly and courteously.
Education
Some College (No Degree) -
Bellevue College
Bellevue, WASkills
- Time management
- Basic accounting
- Bar restocking
- Health codes compliance
- Preparing garnishes
- Strong multitasking
- Ordering bar supplies
- Food service
- Proficient in mixology
- Order management
- Cleanliness and hygiene
- Team player attitude
- Bar operations management
- Employee engagement
- Motivational
- Performance coaching
- Payment processing
Timeline
Management
Top Golf
07.2022 - Current
Warehouse Worker
Amazon
03.2020 - 10.2020
Server/Bartender
Dinos Pub
Some College (No Degree) -
Bellevue College