Overview
Work History
Education
Skills
Timeline
GeneralManager
Sarah Ransom

Sarah Ransom

Auburn,WA

Overview

2025
2025
years of professional experience

Work History

Management

Top Golf
Renton, WA
07.2022 - Current
  • Trained new staff in relevant processes and procedures.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with management team to implement new work procedures or policies.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Motivated team members through recognition programs and performance-based incentives.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Coordinated daily operations, ensuring team adherence to company policies and procedures.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Delegated tasks appropriately according to individual skill sets.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Maintained daily inventory to facilitate successful material distribution.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Effectively multitasked within fast-paced environment.
  • Attended regular training sessions to stay updated on new products or trends.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Assisted in setting up the bar for service shift.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Balanced daily registers and generated sales reports for management.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Performed opening and closing duties including restocking supplies.
  • Greeted guests with friendliness and professionalism.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Warehouse Worker

Amazon
Kent, WA
03.2020 - 10.2020
  • Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
  • Transported goods to designated areas within the warehouse facility.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Packed boxes and stock using organizational guidelines.
  • Provided assistance in loading and unloading containers from ships and trains.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Ensured safety protocols were followed at all times while operating machinery.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Used pallet jacks to move items to and from warehouse locations.
  • Used scanners to track parcel information, condition or receipt.
  • Assisted in packaging and labeling of products for shipment.

Server/Bartender

Dinos Pub
Renton, WA
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Prepared checks, itemizing total meal costs and taxes.
  • Stocked service areas with supplies during slow periods.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Trained new employees on restaurant procedures and plating techniques.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Followed health safety guidelines when preparing and serving food products.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Assisted in training new servers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Provided exceptional service to high volume of daily customers.
  • Delivered food orders promptly and courteously.

Education

Some College (No Degree) -

Bellevue College
Bellevue, WA

Skills

  • Time management
  • Basic accounting
  • Bar restocking
  • Health codes compliance
  • Preparing garnishes
  • Strong multitasking
  • Ordering bar supplies
  • Food service
  • Proficient in mixology
  • Order management
  • Cleanliness and hygiene
  • Team player attitude
  • Bar operations management
  • Employee engagement
  • Motivational
  • Performance coaching
  • Payment processing

Timeline

Management

Top Golf
07.2022 - Current

Warehouse Worker

Amazon
03.2020 - 10.2020

Server/Bartender

Dinos Pub

Some College (No Degree) -

Bellevue College

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Sarah Ransom