Dynamic Senior Loan Processor with proven expertise at Advisors Mortgage Group, excelling in loan processing efficiency and customer service. Recognized for reducing processing time through streamlined workflows and enhancing team productivity. Strong attention to detail and effective communication skills fostered robust relationships with lenders and clients, ensuring timely and accurate loan transactions.
Overview
9
9
years of professional experience
Work History
Senior Loan Processor
Advisors Mortgage Group
09.2019 - 08.2023
Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
Assisted in training junior loan processors, resulting in increased productivity across the team.
Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
Provided quick turnaround times to maintain fast-past schedule.
Reduced loan processing time by developing and employing standardized documentation procedures.
Reviewed financial statements and contacted institutions and customers to clarify details.
Implemented quality control measures that resulted in reduced discrepancies within client files.
Coordinated seamlessly with sales teams to ensure proper alignment of expectations and timelines between clients and internal departments.
Leveraged industry knowledge to provide expert guidance on loan products best suited for borrower needs, enhancing customer satisfaction levels.
Senior Loan Processor
Supreme Lending/Moore Lending Group
07.2016 - 09.2019
Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Provided quick turnaround times to maintain fast-past schedule.
Reviewed financial statements and contacted institutions and customers to clarify details.
Leveraged industry knowledge to provide expert guidance on loan products best suited for borrower needs, enhancing customer satisfaction levels.
Expedited funding process by closely collaborating with closing agents to resolve any outstanding issues promptly.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
Processed loans within various departments to achieve timely, accurate, and fair proceedings.
Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
Set up, stored and updated customer files, department records and regulatory paperwork.
Calculated, reviewed and corrected errors on interest, principal and closing costs.
Reviewed and validated details of loan applications and closing documentation.
Loan Processor
Freedom Mortgage Corporation
04.2014 - 07.2016
Organized detailed records of completed loans for easy retrieval during audits or reviews.
Expedited funding process by closely collaborating with closing agents to resolve any outstanding issues promptly.
Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
Coordinated closing process with attorneys, title companies, and government clerks.
Contributed to company growth by successfully managing an expanding portfolio of diverse loans.
Consistently met or exceeded monthly performance metrics, contributing to overall team success in achieving departmental goals.
Conducted thorough borrower credit analysis to accurately assess financial stability and minimize default risks.
Mentored new hires within the loan processing team, fostering a culture of knowledge sharing and continuous improvement.
Collaborated with underwriting team to ensure accurate risk assessment and appropriate loan approvals.
Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.