Dedicated employee with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance company goals. . Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Committed to securing an available position and fulfilling the tasks to complete the job at hand.
Overview
7
7
years of professional experience
Work History
Office Administrator
Chapters of Life
01.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Coordinator
Journey to Independent Living
01.2018 - 01.2024
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Improved office operations by automating client correspondence, record tracking and data communications.
Completed bi-weekly payroll for 60 employees.
Delegated tasks to administrative support staff to organize and improve office efficiency.