Quinlyn Reed
Redwood,NY
Summary
Proven to enhance customer loyalty and pet well-being, my tenure at Self Employed Services showcases exceptional client communication and pet care skills. Leveraging a flexible schedule and a positive attitude, I consistently deliver high-quality service, evidenced by increased repeat business. My ability to manage time effectively and maintain organizational integrity stands out, making me a reliable asset to any team. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
7
7
years of professional experience
Work History
Pet Sitter
Self Employed Services
11.2021 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals'' well-being and happiness.
- Gave medication to pets following guidelines from owners.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Increased repeat business with exceptional care and personalized attention to pets' needs.
Volunteer Animal Foster
Alley Cat Rescue
01.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Customer Service Cashier
Price Chopper
07.2021 - 08.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Coordinated with stock team to ensure product availability at checkout area, optimizing customer's shopping experience.
Education
No Degree - Veterinary Science
B.O.C.E.S
Watertown, NYNo Degree -
Too Gijuku
Hirosaki Aomori JapanAssociate of Science - Business Administration
Jefferson Community College
Watertown, NY05.2025
High School Diploma -
Alexaindria Central School
Alexandria Bay, NY06.2023
Skills
- Honest and Trustworthy
- Positive Attitude
- Punctual and Reliable
- Flexible Schedule
- Customer Service
- Client Communication
- Regular Availability
- Pet Care
- Willing to Learn
- Customer Assistance
- Work Ethic and Integrity
- Time management skills
- Money Handling
- Reliability and punctuality
- Organizational abilities
Western Riding
I have been riding and handling horses for about ten years, giving me extensive Knowledge about the tack and equipment needed to own and handel a horse
Timeline
Pet Sitter
Self Employed Services
11.2021 - Current
Customer Service Cashier
Price Chopper
07.2021 - 08.2024
Volunteer Animal Foster
Alley Cat Rescue
01.2018 - Current
No Degree - Veterinary Science
B.O.C.E.S
No Degree -
Too Gijuku
Associate of Science - Business Administration
Jefferson Community College
High School Diploma -
Alexaindria Central School
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