Sarah Reeves
Twin Falls,ID
Summary
Healthcare professional, prepared for role in clinical support and patient care. Proven ability to assist in medical procedures and manage patient interactions effectively. Strong focus on team collaboration and achieving high-quality patient outcomes. Reliable and adaptable to changing clinical environments, skilled in medical terminology and patient care techniques.
Overview
21
21
years of professional experience
Work History
Clinical Medical Assistant
Proactive Youth and Family Crisis Center
Twin Falls, ID
01.2026 - Current
- Assisted in patient intake processes, ensuring accuracy of medical histories and documentation.
- Assist in determining medical eligibility and needs for clients.
- Coordinate care and available resources for the client and family.
- Educated patients on facility policies and risk assessments.
- Assist clients with mental health screenings and getting situated in the center if deemed eligible.
- Educated clients on treatment plans and medications, fostering improved health outcomes.
- Perform point of care testing if indicated for incoming clients.
- Supported peer staff in coordinating timely intake and processing of potential clients.
- Monitored vital signs and recorded data, contributing to comprehensive patient assessments.
- Performed general housekeeping as needed and when clients discharged, ensuring rooms including bedding are prepared for incoming clients.
Clinical Medical Assistant
Balance Regenerative Medicine
Twin Falls, Idaho
09.2022 - 12.2025
- Answer phones, triage calls, schedule patient appointments and procedures
- Obtain vital signs, perform medication reconciliations, past medical history, and general intake
- Perform ozone treatments, POCT tests, perform venipuncture and prepare samples for laboratory processing
- Perform therapeutic phlebotomies and assist in minor procedures, including ear irrigation
- Order laboratory tests and imaging procedures on EPIC, EClinical Works, and Athena
- Assisted in switching EMR systems
- Interact with patient’s regarding care, medication management, provide patient education
- Refill medications electronically and by phone
- Administer intramuscular and subcutaneous injections
- Provide direct patient care
- Obtain insurance prior authorizations for imaging, and medications
- Prepare and send referrals to other specialties and providers and coordinate care
- Give laboratory and imaging results to patients
- Proactive
Certified Medical Assistant
Intermountain Spine and Orthopaedics
Twin Falls, Idaho
11.2013 - 12.2022
- Certified Medical Assistant, Medical scribe
- Perform direct patient care to include rooming, updating medical, surgical and medication history
- Triaging patient calls, taking messages, and routing them to the appropriate provider or staff member
- Coordinating referrals for physical therapy and to other providers
- Scheduling patients for office visits and surgical procedures
- Submit for prior authorizations to various insurance for medications, Specialty imaging, and surgery
- Submitting appeals for insurance denials, both surgical and prescription
- Perform xrays, download or upload imaging
- Bill daily claims for office visits
- Schedule surgical procedures
- Assist with minor surgical procedures
- Remove staples, sutures, and casts
- Assist with fracture reductions
- Apply splints and casts
- Change dressing and perform wound care
- Draw up medications for injections
- Educate patients regarding surgical procedures, pre and postoperative care
- Submit orders for DME’s and braces, instruct patients on proper use of device
- Call in and write prescriptions to be signed by providers for new and previous medications
- Clean and package instruments for sterilization
- Travel to satellite clinics as needed
- Work on website with IT group
Front and Back Office Medical Assistant/Patient Account Specialist Collections
Asthma And Allergy of Idaho
Twin Falls, Idaho
01.2006 - 01.2011
- Triage phone calls
- Pull and file patient charts
- Schedule appointments
- Verify patient insurance
- Perform patient intake including vital signs and patient history, obtaining pulmonary spirometry’s, prep for procedures, draw blood, and obtain specimens from children and adults
- Perform laboratory tests in office, including; automated and manual complete blood counts and other blood tests, read nasal smears, analyze urinalyses, prepare specimens to be sent to various outside laboratories
- Verify allergen serum formulas, prepare serums to be transferred to various clinics
- Administer allergen extracts for immunotherapy
- Maintain and set up patient rooms
- Perform preventive maintenance on emergency equipment
- Assist with patient and family education
- Trained in Phlebotomy
- Utilize PC to enter and retrieve patient data
- Answer multi-line phone system
- Some training with custom EMR system creation and usage
- Audit patient accounts, specific to patient collections and billing complications
- Maintained inventory of samples and medications
- Ordered medical supplies and equipment
Clinical Coordinator
Planned Parenthood
Twin Falls, Idaho
01.2005 - 01.2008
- Answered phone, scheduled patients
- Performed patient registration, insurance verification
- Updated and audited patient charts
- Obtained patient history and patient intake
- Prepared patients and exam rooms for exams and procedures
- Assisted with patient exams
- Trained in ultrasonography
- Performed patient education and counseling
- Administered medications
- Obtain blood and urine specimens for laboratory testing
- Coordinate patient care between office locations
- Maintain inventory of front and back office supplies
- Managed practitioner and office staff schedules
Education
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11-2026
Vocational Degree - Medical Assisting
Academy of Healing Arts
Las Vegas, NV07.2003
Applied Sciences
Community College of Southern Nevada
Las Vegas05.2002
High School Diploma -
Community College of Southern Nevada
Las Vegas, NV05.2002
Skills
- BLS/CPR certified by The American Red Cross
- Currently completing BSN-RN at Western Governors University, expected graduation 11/2026
- Vital signs monitoring
- Phlebotomy techniques
- Sterilization techniques
- Medical equipment maintenance
- Injection and medication administration
- Medical billing
- Insurance medication and procedure prior authorizations
- Patient triage
- Patient care coordination
- General housekeeping
- Suture/staple removal
- Cast application and care
- Specimens collection and processing
- Clinical documentation
Timeline
Clinical Medical Assistant
Proactive Youth and Family Crisis Center
01.2026 - Current
Clinical Medical Assistant
Balance Regenerative Medicine
09.2022 - 12.2025
Certified Medical Assistant
Intermountain Spine and Orthopaedics
11.2013 - 12.2022
Front and Back Office Medical Assistant/Patient Account Specialist Collections
Asthma And Allergy of Idaho
01.2006 - 01.2011
Clinical Coordinator
Planned Parenthood
01.2005 - 01.2008
Bachelor of Science - Nursing
Western Governors University
Vocational Degree - Medical Assisting
Academy of Healing Arts
Applied Sciences
Community College of Southern Nevada
High School Diploma -
Community College of Southern Nevada