SARAH REGENSCHEID
Bay City,WI
Summary
Dynamic Housekeeping Supervisor with a proven track record at Bayview Nursing & Rehabilitation, enhancing guest satisfaction through meticulous room inspections and effective team training. Skilled in quality assurance and guest relations, I foster a clean, organized environment while promoting eco-friendly practices, resulting in consistently positive feedback and improved operational efficiency.
Professional supervisor with background in managing housekeeping teams. Known for maintaining high standards, ensuring cleanliness, and adhering to safety protocols. Focuses on team collaboration and achieving results, adapting to changing needs. Brings strong leadership and organizational skills to role.
Experienced with managing housekeeping teams and ensuring cleanliness. Utilizes leadership to guide staff and resolve issues promptly. Knowledge of safety protocols and effective team collaboration to achieve high standards.
Overview
17
17
years of professional experience
Work History
Housekeeping Supervisor
Bayview Nursing & Rehabilitation
03.2019 - 10.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Managed laundry sorting, washing, drying, and ironing.
- Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Enhanced guest satisfaction through meticulous attention to detail in room cleaning and presentation.
- Promoted a culture of sustainability within the department by encouraging eco-friendly practices such as recycling efforts or energy-efficient product usage.
- Supported continuous improvement within the department by regularly reviewing processes for potential enhancements or areas requiring modification.
- Maintained detailed records of maintenance requests and completed repairs in assigned areas for easy reference during shift transitions.
- Implemented cross-training initiatives that cultivated versatility among employees while reducing coverage gaps during absences or vacations.
- Conducted thorough inspections of all assigned areas, identifying potential issues and addressing them promptly to maintain hotel standards.
Housekeeper
American Inn Motel
05.2019 - 09.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Warehouse Packer
Bic Graphic USA
01.2018 - 05.2018
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Prep Cook
Arby's Restaurant
10.2007 - 10.2012
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Stocked inventory efficiently, enabling seamless transition between meal services.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
- Minimized cross-contamination risks by diligently organizing food storage and prep areas.
Education
Ellsworth Senior High
Ellsworth, WI01-2006
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Cleaning bathrooms
- Cleaning practices
- Vacuuming and sweeping
- Workload prioritization
- Sorting and washing laundry
- Chemical handling
- Supply inventory management
- Folding clean laundry
- Waste disposal
- Data archiving
- Quality assurance
- Dusting furniture
- Housekeeping
- Room inspection
- Turndown service
Timeline
Housekeeper
American Inn Motel
05.2019 - 09.2019
Housekeeping Supervisor
Bayview Nursing & Rehabilitation
03.2019 - 10.2024
Warehouse Packer
Bic Graphic USA
01.2018 - 05.2018
Prep Cook
Arby's Restaurant
10.2007 - 10.2012
Ellsworth Senior High
Similar Profiles
Mauressha JonesMauressha Jones
Certified Nursing Assistant at Bayview Nursing & RehabilitationCertified Nursing Assistant at Bayview Nursing & Rehabilitation
Alicia WinterAlicia Winter
Licensed Practical Nurse at Bayview Nursing & RehabilitationLicensed Practical Nurse at Bayview Nursing & Rehabilitation
Cassie LucasCassie Lucas
Certified Nursing Assistant at Bayview Nursing And RehabilitationCertified Nursing Assistant at Bayview Nursing And Rehabilitation
Cassandra WoodCassandra Wood
Auto Investigation Desk Adjuster at American Family InsuranceAuto Investigation Desk Adjuster at American Family Insurance
Todd ManorTodd Manor
Guardrail Operator at Insite ContractingGuardrail Operator at Insite Contracting