Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Renfro

9901 S. State Rd. 129, Cross Plains,IN

Summary

Results-driven leader who demonstrates a high level of ownership and takes initiative to solve problems. Has an exceptional work ethic to go above and beyond to exceed expectations and company targets. Possess specialized skills in operational management, team leadership and financial analysis. Excels at communication, strategic planning, and working with cross functional teams.

Overview

26
26
years of professional experience

Work History

Positions: Store, Community & District Manager

Walgreens
Indianapolis, IN /Atlanta, GA/ Madison, IN
05.1999 - Current
  • Utilized operating statements and KPIs to evaluate performance and identify opportunities.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
  • Identified and developed top talent to promote performance-oriented culture.
  • Coached, developed and motivated team to achieve revenue goals.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Collaborated with cross functional teams such as human resources & corporate personnel.
  • Conducted daily business operations including adhering to budgets, scheduling, staffing, training and maintaining accurate inventory levels.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Executed pharmacy tech responsibilities like insurance input, prescription filling & customer service.
  • Proficient in Microsoft Suite, Google Suite, and Kronos.

Property Manager

Renfro Properties LLC
Madison, IN
08.2019 - 08.2023
  • Organized meetings between owners and tenants to discuss any issues or concerns they may have.
  • Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Coordinated with vendors for the procurement of services such as repairs and renovations.
  • Maintained accurate records of financial transactions including rent collections.
  • Achieved top-tier designation as an Airbnb Super Host.
  • Hosted short-term rentals and was extremely responsive to any requests or questions.

Education

Bachelor of Science - Business

Indiana State University
Terre Haute, IN

Skills

  • PTCB Certified #160101624917150
  • Indiana Pharmacy Technician License #67002611A
  • Completed Apexus 340B University On Demand
  • Key Performance Indicators
  • Profit and Loss Accountability
  • Microsoft Suite and Google Suite
  • Kronos
  • Supervision and Training
  • Attention to Detail
  • Team Leadership

Timeline

Property Manager

Renfro Properties LLC
08.2019 - 08.2023

Positions: Store, Community & District Manager

Walgreens
05.1999 - Current

Bachelor of Science - Business

Indiana State University

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