Sarah Rice

• Assisted patrons by resolving complaints, explaining house rules and variations of games.
• Operated cash registers to make change, receive payments and tally transactions.
• Refilled gaming machines with tickets and tokens and reset cash slot machines after payouts.
• Monitored customers for violations of gaming regulations or casino policies.
• Managed payouts or collection of amounts at conclusion of wagers.
• Enforced game rules and casino policies fairly to maintain betting standards.
• Trained and oriented new chip runners in proper procedures and security protocols.
• Handled currency exchanges for players wishing to bet with chips or coins.
• Recorded number of tickets cashed and amount paid out after each race or event.
• Worked closely with closed-circuit security team to spot cheaters and remove individuals from game floor and establishment.
• Seated patrons at gaming tables and efficiently opened and closed cash floats and game tables to keep games moving.

STOCKER

• Removed all boxes and related trash from sales floor and processed through compactors.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
• Swept, dusted and mopped floor to perform regular cleaning and comply with sanitation standards.
• Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
• Inspected inventory to identify shortages and maintain consistent inventory.
• Stocked designated items on shelves, end caps and displays.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Kept work areas neat, clean and free from debris.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Stocked shelves to match planogram images and instructions.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Greeted customers and directed to requested products.
• Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
• Managed timely and effective replacement of damaged or missing products.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Pre-assembled containers to be easily selected by packing associates.
• Marked stock with identification tags and labels to outline information such as storage locations.

CASHIER

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Addressed customer needs and made product recommendations to increase sales.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Learned duties for various positions and provided backup at key times.
• Worked with floor team and managers to meet wide range of customer needs.
• Responded promptly to requests for assistance, spills and customer inquiries.
• Maintained current knowledge of store promotions and highlighted sales to customers.
• Processed refunds and exchanges in accordance with company policy.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Kept products faced and shelving free of misplaced items or trash.
• Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.