Sarah Ricker
Honolulu,HI
Summary
Helpful professional offering several years of experience in the service industry. Multitasking, personable individual willing to work hard to satisfy customer requests and be a valuable team member.
Overview
7
7
years of professional experience
Work History
Counter Service/Kitchen Staff
Pizza Mamo
Honolulu, HI
05.2024 - 01.2025
- Worked both counter service and in the kitchen, effectively taking orders and promptly cooking and delivering them to customers.
- Greeted customers and provided friendly customer service.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Resolved customer complaints in a professional manner.
- Maintained accurate records of transactions using the point-of-sale system.
- Organized food preparation stations and regularly replenished supplies.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Packaged cooked food and prepared items.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Shared information with customers about pizza preparation methods, ingredients and menu items.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Stocked and managed inventory items using First-In First Out method to use products prior to expiration and reduce food waste.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Performed daily cash counts, reconciling discrepancies to maintain accurate financial records.
Babysitter
Local Family
Marblehead, MA
03.2021 - 08.2022
- Teaching good manners by setting clear expectations for behavior in various settings.
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
Intern President
Stone and Compass
Marblehead, MA
01.2018 - 08.2022
- Planned, curated, and executed service learing and cultural exchange trips abroad alongside my supervisor
- Planned, curated, and executed intern bonding activities including volunteer opportunities an local excursions
- Maintain relationships with all interns and assist them in bringing their ideas to fruition
- Lead by example by being consistently puntual and engaged in both my own projects and the projects of my team members
Restaurant Hostess
Dolphin Yacht Club
Marblehead, MA
04.2019 - 10.2020
- Greeted incoming guests to escort to assigned dining area and present menus.
- Developed long-term relationships with customers.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Monitored dining area to assess server capacity and estimate wait times.
- Managed reservations, waitlists, and special requests for large parties.
- Ensured that food was served promptly after being prepared by the kitchen staff.
Education
High School Diploma -
The Academy At Penguin Hall
Wenham, MA05-2022
Kapiolani Community College
Honolulu, HISkills
- Learning and Adaptibility
- Teamwork and Support
- Customer Service
- Team Leadership
- POS System Operation
Timeline
Counter Service/Kitchen Staff
Pizza Mamo
05.2024 - 01.2025
Babysitter
Local Family
03.2021 - 08.2022
Restaurant Hostess
Dolphin Yacht Club
04.2019 - 10.2020
Intern President
Stone and Compass
01.2018 - 08.2022
High School Diploma -
The Academy At Penguin Hall
Kapiolani Community College
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