Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Sarah Rippy

San Diego,California

Summary

Well-qualified multi purpose individual here, with proven success in improving operations and constantly solving problems!

Highly collaborative with key decision makers, customers and team members to ensure and build company cultures, promote positive morale and optimizing productivity as well as profitability. Motivating and positive with excellent interpersonal, coaching and communication skills.

Eager to learn and help with a team that I can grow with! I am always ready to embrace new professional challenges.

Overview

20
20
years of professional experience

Work History

Sales, Consultant, Diamontologist

Signet Jewelers Inc.
09.2023 - Current


  • Used consultative and genuine sales techniques to understand customer needs.
  • Provided sales and customer service assistance to walk-in traffic as well as managed appointments with CRM software daily.
  • Developed long-lasting genuine client relationships by consistently exceeding expectations with top notch service.
  • Assisted in creating custom pieces as well as examining clients jewelry for repairs as well as daily QC.
  • Boosted sales revenue through effective upselling techniques and in-depth product knowledge.
  • Assisted clients with selecting the perfect jewelry pieces for special occasions, such as weddings and anniversaries.

Director of Sales

Luna Norte LLC
01.2022 - 02.2023
  • Managed entire E-commerce department and staff including, customer service, shipping and receiving, production and over saw packaging, marketing.
  • Developed strategies to help departments run efficiently and cost effectively
  • Strengthened the team by motivating, supporting, coaching and training as needed
  • Encouraged fluent collaboration and communication within the company that did not exist before
  • Created company growth plans to increase sales volume as well as overall brand awareness and company culture
  • Built and maintained long lasting, positive customer relationships using multiple CRM systems.

Culinary Manager

MIHO Catering Company
03.2020 - 10.2021
  • Managed and worked alongside kitchen staff up to 30, as well as weekly scheduling and payroll
  • Worked aside and trained all employees from staffing agencies
  • Created daily and individual event prep lists using Excel
  • Implemented detailed recipe documentation procedures, ensuring consistency in taste and presentation across all dishes served.
  • Ordered and managed all food product and BOH inventory
  • Created menus for promotional events as well as frequent R&D and recipe testing
  • Oversaw all prep and execution for daily deliveries, production dept and all catered events
  • Analyzed and maintained food costs and labor hours
  • Used Basecamp, Gather and Excel programs daily to organize events, CRM and vendor relationship management
  • Worked closely and alongside kitchen crew to ensure safety as well as to maintain company culture
  • Trained staff on proper loading, unloading and driving of box trucks, food truck and Air Stream trailer.

Kitchen Manager

MIHO Catering Co. At UCSD
05.2019 - 03.2020
  • Reported to and collaborated with Executive Chef on daily maintenance of banquet kitchen and daily buffet for UCSD staff
  • Managed kitchen banquet staff of 15+, as well as staff from various staffing agencies
  • Created daily prep lists for crew using Excel
  • Ordered and managed all food product and inventory
  • Developed custom menus for clients with dietary requirements as well as new recipes for banquets and daily faculty lunches
  • Oversaw all prep and BOH execution for daily events on campus
  • Analyzed food costs and wages weekly and was responsible for weekly payroll.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.

Sales, Consultant, Diamontologist

Robbins Brothers
07.2015 - 10.2019
  • DCA Certified Diamontologist
  • Assisted clients in finding their perfect engagement diamond or gem, as well as educated them on the different types of stones
  • Assisted clients in creating and designing custom pieces using heirloom pieces
  • Educated clients on credit programs and payment options
  • Helped plan special proposals and wedding related events
  • Organized appointments and client relationship management through Salesforce daily
  • Achieved many personal and company wide sales goals including selling over $1 Million in 2016.

Private Chef

COZYMEAL
03.2018 - 10.2019
  • Taught personal cooking classes and parties for up to 25 people in their homes with my own equipment
  • Created various menus, recipes and maintained the scheduling and payments for my own account.
  • Worked closely with clients regarding their nutritional goals and implemented meal plans accordingly.
  • Adapted quickly to last-minute changes in menu requests or guest counts without sacrificing quality or presentation standards.
  • Maintained a clean and organized kitchen workspace, adhering to strict sanitation guidelines and safety protocols.

Garde Manger Banquet Sous Chef

Loews Coronado Bay Resort
01.2015 - 04.2015
  • Managed the Garde Manger kitchen and staff for the entire hotel and resort including banquets and catering, room service, spa and market cafe
  • Managed daily inventory, scheduling, ordering and management of over fifteen employees
  • Insured daily that customer satisfaction was met
  • Created custom menus to satisfy guests specific and dietary needs.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.

Banquet Cook

Hotel Del Coronado
08.2014 - 01.2015
  • Prepared food for events and banquets for up to 4,000 guests
  • Assisted in organizing multiple site visits as well as smaller VIP events
  • Assisted supervisor with daily organizational tasks, orders and prep lists
  • Trained in multiple other outlets at the hotel such as; room service, ENO-pizza kitchen, Ocean 1500- fine dining restaurant as well as provided private dinners for guests when requested.
  • Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
  • Practiced safe work habits to avoid possible injury to self or other employees.

Banquet Sous Chef

Sandia Resort & Casino
04.2012 - 08.2015
  • Managed a staff of 15 employees or more in four different venues including the VIP High Limits, amphitheater, pool grill and banquets, as well as occasional offsite catering
  • The annual revenue of banquet department was upwards of 4.1 million in a 55K sq Ft Venue open 7 days a week, holding functions from 3-3500 guests
  • Produced and managed BOH end of 150 weddings per year
  • Maintained multiple events and venues in one day
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Acted as head chef when required to maintain continuity of service and quality.
  • Created custom menus as well as restrictive dietary entrees
  • Managed scheduling, department payroll, monthly inventory weekly BEO meetings and ordering of product.

Cook

Albuquerque Catering Company
02.2012 - 03.2013
  • Assisted in the production and transportation of various special events ranging from 20-250 guests
  • Plate up's as well as buffets and passed hors d'oeuvres were served at the VIP events
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Assisted in creating special menus consisting of cuisines from all over the world.

Cook

South Bend Country Club
05.2004 - 07.2010
  • Prepared food for banquets and weddings for 250+ guests
  • Plated meals, as well as set up buffet lines
  • In charge of the lunch line and assisted on the dinner line producing up to 200 covers per shift
  • We put on and provided food for weekly live stations, monthly VIP wine dinners for our members only, as well as participated in national golf tournaments
  • Guest satisfaction was of upmost importance.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.

Lead Event Chef , Prep Cook

MIHO Catering Company
05.2019 - 12.2019
  • Lead the execution and crew of catered events all over Southern California
  • Catered intimate VIP events from as little as 5 guests all the way up to events for 10,000+ guests
  • Trained staff on how to set up off site kitchens, how to properly use and maintain kitchen equipment. Also trained staff on proper loading, unloading and driving of box trucks, food truck and Air Stream trailer.

Education

Le Cordon Bleu Culinary Institute
Orlando, Florida

High School Honors Diploma -

James Whitcomb Riley High School
South Bend, Indiana
05.2008

Skills

  • Great At Time Management
  • Collaborative Leadership
  • Excellent Attention To Detail
  • Coaching and Mentoring
  • Team Player who also enjoys working independently
  • Strong empathy and understanding of people
  • Exceptional communication skills

Hobbies and Interests

  • Studying psychology and human behaviors
  • Food based volunteering
  • Gardening
  • Pottery
  • Stained glass
  • Hiking
  • Helping others!

Timeline

Sales, Consultant, Diamontologist

Signet Jewelers Inc.
09.2023 - Current

Director of Sales

Luna Norte LLC
01.2022 - 02.2023

Culinary Manager

MIHO Catering Company
03.2020 - 10.2021

Kitchen Manager

MIHO Catering Co. At UCSD
05.2019 - 03.2020

Lead Event Chef , Prep Cook

MIHO Catering Company
05.2019 - 12.2019

Private Chef

COZYMEAL
03.2018 - 10.2019

Sales, Consultant, Diamontologist

Robbins Brothers
07.2015 - 10.2019

Garde Manger Banquet Sous Chef

Loews Coronado Bay Resort
01.2015 - 04.2015

Banquet Cook

Hotel Del Coronado
08.2014 - 01.2015

Banquet Sous Chef

Sandia Resort & Casino
04.2012 - 08.2015

Cook

Albuquerque Catering Company
02.2012 - 03.2013

Cook

South Bend Country Club
05.2004 - 07.2010

Le Cordon Bleu Culinary Institute

High School Honors Diploma -

James Whitcomb Riley High School

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Sarah Rippy