Sarah Ritchie
Wake,VA
Summary
Dedicated safety sales professional with history of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
1
1
Certification
Work History
North American Channel Manager
DuPont Personal Protection
Richmond, VA
10.2014 - Current
- Responsible for managing $70MM in business for global accounts that provide safety apparel primarily for the industrial work wear, cut protective, emergency response and military/government market segments
- Cultivate strategic partnerships at multiple levels in the value chain, and across vast and differentiated segments, to establish long term business growth
- Collaborate with global cross-functional internal & external teams to accomplish shared goals
- Work closely with customers to provide volume and revenue forecast weekly
- Develop and nurture to success, an ongoing sales pipeline by identifying opportunities and managing through each step of the sales process
- Provide competitive intelligence and voice-of-customer input to drive strategy and new product development
- Create and administer Trademark License, marketing coop and other sales agreements & contracts
- Represent DuPont at multiple industry events covering several different market segments
National Distributor Account Manager
DuPont Personal Protection
Richmond, VA
02.2008 - 10.2014
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Forecasted sales of $60 million and set successful policies to achieve sales objectives and related metrics within timeframe.
- Developed and implemented comprehensive sales plan to achieve designated group sales objectives consistent with overall company short- and long-term objectives.
- Identified profitable business leads and built pipeline of prospective customers.
- Managed rollout of all new product lines and program updates.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Increased market penetration by growing brand awareness.
- Managed initial implementation of product sales through Amazon and other distributor online portals.
Inside Sales Representative
DuPont Teijin Films
Hopewell, VA
08.2002 - 02.2008
- Managed all order to cash activities for largest polyester film distributor - $100MM annual sales
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices and availability.
- Emphasized product features based on analysis of customers' needs.
- Used CRM software to maintain detailed contact logs and account records.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
Education
Bachelor of Arts - English
Virginia Commonwealth University
Richmond, VASkills
- Bid Request Management
- Salesforce Software
- Microsoft Office
- Pricing management
- Consultative Selling Techniques
- Channel Optimization
Certification
Six Sigma Greenbelt Certified
Timeline
North American Channel Manager
DuPont Personal Protection
10.2014 - Current
National Distributor Account Manager
DuPont Personal Protection
02.2008 - 10.2014
Inside Sales Representative
DuPont Teijin Films
08.2002 - 02.2008
Bachelor of Arts - English
Virginia Commonwealth University
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