Sarah Rivas Torres
San Diego,CA
Summary
Dynamic professional with experience at Innovative Emergency Management, skilled in conflict resolution and HIPAA compliance. Proven ability to maintain client confidentiality while managing complex logistics and ensuring safety. Recognized for creating supportive environments and delivering exceptional service, leading to positive outcomes in Patient care and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Medical Assistant Externship
Rice family health center
07.2025 - Current
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
- Provided patient education and post-visit care instructions to foster care continuum.
- Observed and assisted with minor procedures under supervision.
- Prepared procedure trays and sterilized instruments for exams and minor procedures.
- Maintained accurate electronic medical records and handled HIPAA-compliant documentation.
Support Staff
Innovative Emergency Management
03.2024 - 08.2024
- Welcomed newly released refugees, explained program services, and provided orientation to ensure a safe transition from detention.
- Provided in-person airport guidance by accompanying clients through security and directly to their gate to overcome language barriers.
- Conducted confidential intake by reviewing paperwork and coordinating with partner agencies to verify client information and placements.
- Monitored and supported clients in isolation rooms if COVID-19 positive, while maintaining communication with family members.
Youth Care Worker
Southwest Key Programs
11.2023 - 02.2024
- Supervised daily routines for unaccompanied refugee youth, ensuring safety, structure, and compliance with shelter guidelines.
- Facilitated recreational and educational activities to promote social engagement, emotional well-being, and development.
- Maintained accurate records of youth behavior, daily activities, and incident reports in compliance with confidentiality standards.
Administrative Assistant
Klap6 Technologies
06.2023 - 09.2023
- Distributed clothing, hygiene supplies, and other resources to meet refugees’ basic needs in a respectful and confidential manner.
- Escorted clients between medical, legal, and charity partners to complete health screenings, COVID-19 testing, and sponsor coordination.
- Answered client questions, provided translation support through volunteers, and guided them to appropriate staff when needed.
- Assisted with case coordination, ensuring individuals were properly documented, accounted for, and prepared for travel.
Administrative Assistant
Prolink
03.2022 - 12.2022
- Maintained a calm, supportive environment for individuals under stress, showing empathy and professionalism at all times.
- Escorted refugees through multiple service stations, including medical screenings, COVID-19 testing, and sponsor verification, while safeguarding confidential information.
- Welcomed and oriented refugees upon release, explaining shelter rules, available resources, and their transition out of detention.
Education
Medical Assisting
Laura Rodriguez Medical Assistant Institute
San Diego, CA09-2025
High school diploma - undefined
East Lake High School
Chula Vista, CA06.2020
Skills
- Vital signs
- Spanish
- EHR systems
- Patient monitoring
- Specimen collection & lab prep
- Patient education & follow-up instructions
- Applying infection control and safety protocols
- Scheduling appointments and managing patient flow
- Procedure support
- Immunization administration
- HIPAA compliance
- Critical thinking
Certification
BLS Certification 05/25-05/27
Timeline
Student Medical Assistant Externship
Rice family health center
07.2025 - Current
Support Staff
Innovative Emergency Management
03.2024 - 08.2024
Youth Care Worker
Southwest Key Programs
11.2023 - 02.2024
Administrative Assistant
Klap6 Technologies
06.2023 - 09.2023
Administrative Assistant
Prolink
03.2022 - 12.2022
High school diploma - undefined
East Lake High School
Medical Assisting
Laura Rodriguez Medical Assistant Institute
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