Sarah Rodela
Terrell,TX
Summary
Adaptable General Manager with a proven track record at Old Navy, excelling in operations management and team leadership. Enhanced store performance through strategic training programs and data-driven merchandising decisions, driving significant revenue growth. Adept at fostering employee engagement and optimizing resource allocation, ensuring a collaborative and high-performing work environment.
Overview
19
19
years of professional experience
Work History
General Manager
Old Navy
09.2019 - Current
- Led daily operations, ensuring efficient store management and customer satisfaction.
- Developed and executed strategic merchandising plans to improve sales performance.
- Managed inventory levels, optimizing stock replenishment processes.
- Trained and mentored team members, fostering a collaborative environment focused on performance excellence.
- Analyzed sales data to identify trends, driving informed decision-making for promotional strategies.
- Implemented operational improvements that enhanced workflow efficiency and reduced overhead costs.
- Oversaw recruitment and onboarding processes, building a skilled workforce aligned with company values.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Supported a high volume district with sales forecasting, schedule reviews and labor management.
- Was a subject matter expert in multiple areas and helped train new general managers.
- Supported the district in roll out of RFID by helping plan, staff and execute.
- Managed teams through restructures of store leadership.
- Completed monthly safety compliance audits and emergency preparedness training/drills.
- Managed a team of up to 50 associates.
- Currently managing a top volume store and participating in several tests and new initiatives while maintaining a positive increase to last years sales.
Assistant General Manager
Old Navy
09.2014 - 09.2019
- Completed monthly floorsets to brand direction and maintained standards.
- Analyzed sales trends and made merchandising decisions based off results.
- Managed payroll and budget expectations.
- Assisted in staffing and training of new employees.
- Completed monthly safety audits.
- Consistently achieved loyalty goals by driving credit.
Store Manager
The Children's Place
07.2011 - 09.2014
Store Manager
Maurices
05.2010 - 07.2011
Assistant Manager
Old Navy
09.2006 - 05.2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Inventory management
- Store merchandising
- Shift scheduling
- Goals and performance
- Policies and procedures
- Opening and closing procedures
Timeline
General Manager
Old Navy
09.2019 - Current
Assistant General Manager
Old Navy
09.2014 - 09.2019
Store Manager
The Children's Place
07.2011 - 09.2014
Store Manager
Maurices
05.2010 - 07.2011
Assistant Manager
Old Navy
09.2006 - 05.2010