
Psychology-trained Behavioral Researcher with 8+ years of experience in qualitative research, structured interviewing, and human-centered insight generation. Specialized in identifying emotional drivers, decision-making patterns, and user behavior across diverse populations. Experienced in translating complex psychological data into clear, actionable insights to inform product development, customer experience, and communication strategy. Founder-level experience in early-stage product research, iterative validation, and consumer testing within a cross-cultural DTC environment. Multilingual: Portuguese (Native), English (Advanced), Spanish (Fluent). Interested in roles at the intersection of Behavioral Research, UX Research, Customer Experience, and AI-human systems.
Supported daily business operations across administrative, logistical, and client facing activities. Coordinated workflows, assisted with vendor management, purchasing, payments, and documentation processes. Handled client communication, scheduling, and sales support, including order processing and invoicing. Coordinated shipping logistics and contributed to task organization, internal communication, and operational workflow oversight across different areas of the business.