Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Rodriguez

San Antonio,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Resident Services Coordinator

CHR Partners
San Antonio, TX
06.2019 - Current
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
  • Referred families to shelters, legal resources and educational programs.
  • Recruited, interviewed and hired staff members offering exceptional talent and brought great skills to team.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Worked with senior case managers to coordinate team development activities and trainings.
  • Developed monthly schedules and assignments for volunteer staff.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Administrator

NRP Group
San Antonio, TX
08.2019 - 12.2022
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Computerized office activities, maintained customer communications and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Collected, validated and distributed information to employees.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Composed and proofread memos, letters and reports to verify error-free communication.
  • Performed research to collect and record industry data.

Staff Member

Orange Leaf
San Antonio, TX
05.2018 - 12.2018
  • Established positive relationships with customers and other staff members.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Completed daily logs for management review.

Education

Bachelor of Science - Psychology

The University of Texas At San Antonio
San Antonio, TX
12.2023

Associate of Arts - Elementary Education

San Antonio College
San Antonio, TX
12.2021

High School Diploma -

Tom C Clark
5150 De Zavala Rd, San Antonio, TX 78249
07.2018

Skills

  • Professional Relationships
  • Violation Resolution
  • Resident Relations
  • Administrative Leadership
  • Job Assignments
  • Crisis Situations
  • Managing Charts
  • Emotional Support
  • Patient Care and Monitoring
  • Legal Issue Resolution
  • Property Tours
  • Disturbance Handling
  • Interviewing Individuals
  • Repair Planning

Timeline

Administrator

NRP Group
08.2019 - 12.2022

Resident Services Coordinator

CHR Partners
06.2019 - Current

Staff Member

Orange Leaf
05.2018 - 12.2018

Bachelor of Science - Psychology

The University of Texas At San Antonio

Associate of Arts - Elementary Education

San Antonio College

High School Diploma -

Tom C Clark

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Sarah Rodriguez