Hardworking and focused professional offering communication, planning and prioritization skills. I am a focused team player. Proficient in typing, proofreading, utilizing Microsoft Word and excel. I am willing to learn other systems if need be. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Occupational Therapy Assistant
Victory Ridge Academy
04.2018 - Current
Helped improve fine motor, visual perception and sensory processing skills.
Collaborated with occupational therapists to develop comprehensive treatment plans for patients.
Maintained accurate documentation of patient progress, ensuring efficient communication among healthcare team members.
Developed strong rapport with patients, fostering trust and enhancing their commitment to therapy goals.
Promoted professional growth by attending workshops and training seminars on emerging trends in occupational therapy practice.
Managed caseloads effectively while prioritizing the needs of each individual patient.
Efficiently managed time while maintaining high-quality service standards throughout all aspects of job responsibilities.
Improved patient outcomes by implementing evidence-based treatment plans and individualized care.
Enhanced patient progress by providing one-on-one assistance during therapy sessions.
Administrative Assistant
Meals On Wheels
11.2011 - 01.2023
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Printed and prepped paperwork for volunteer delivery drivers for the next day.
Printed and prepped labels for special meals for the next day.
Input new patient information into system and updated information as needed
Medical Records Clerk
Eye Express (Rita Staffing)
03.2011 - 05.2011
Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Processed medical records requests from outside providers according to facility, state, and federal law.
Scanned medical records in digital format for easy retrieval and accessibility.
Pulled files for next day appointments for several doctors.
Filed insurance and medical paperwork in patient files
Answered phone calls for record information
Filed patient files
Faxed patient records to other Eye Express locations
Copied and faxed prescriptions
Education
Associate of Science - Occupational Therapy Assistance
Polk State College
Winter Haven
09.2015
No Degree - Patient Care Technician
Ridge Career Center
Winter Haven, FL
2011
High School Diploma -
Landmark Christian School
Haines City
05.2009
Skills
Data Entry
Computer Skills
Office Administration
Microsoft Word
Microsoft Excel
File Organization
Microsoft Outlook
Computer Proficiency
Filing
Documentation and Recordkeeping
Recordkeeping
Data organization
Timeline
Occupational Therapy Assistant
Victory Ridge Academy
04.2018 - Current
Administrative Assistant
Meals On Wheels
11.2011 - 01.2023
Medical Records Clerk
Eye Express (Rita Staffing)
03.2011 - 05.2011
Associate of Science - Occupational Therapy Assistance