Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Rogers

Omaha,NE

Summary

Dedicated to offering exceptional assistance to patients and team members. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Seeking to to increase patient satisfaction with the administrative and medical staff.

Overview

19
19
years of professional experience

Work History

Paraprofessional

Omaha Public Schools
08.2015 - 05.2020
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Worked closely with administration, teachers, students and parents to maintain successful relationships and outcomes


Home Childcare Provider

Self Employed
09.2007 - 07.2015
  • Maintained clean and organized living and play areas to promote child health and safety.
  • Met with parents about daily activities, positive developments, and issues.
  • Encouraged positive behavior by setting clear expectations and providing consistent discipline.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Monitored children's development and discussed observations with parents.

Administrative Assistant/Customer Service Representative

Patterson Dental Company
05.2004 - 09.2007
  • Updated account information to maintain customer records.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Answered constant flow of customer calls with minimal wait times.

Receptionist

Durham Staffing Solutions
06.2001 - 05.2004
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Education

Bachelor of Science - Education

Nebraska Wesleyan University
Lincoln, NE
05.2001

Skills

  • Detail Oriented
  • Teamwork
  • Time Management
  • Verbal and Written Communication
  • Multitasking
  • Organization and Prioritization
  • Process Payments
  • Reception Desk Management
  • Customer Service
  • Critical Thinking

Timeline

Paraprofessional

Omaha Public Schools
08.2015 - 05.2020

Home Childcare Provider

Self Employed
09.2007 - 07.2015

Administrative Assistant/Customer Service Representative

Patterson Dental Company
05.2004 - 09.2007

Receptionist

Durham Staffing Solutions
06.2001 - 05.2004

Bachelor of Science - Education

Nebraska Wesleyan University

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Sarah Rogers