Sarah Romero
Ventura,CA
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Detail-oriented professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework.
Overview
3
3
years of professional experience
Work History
Document Control Specialist
TGS Logistics
Fresno, CA
06.2023 - 08.2024
- Tracked progress on projects, ensuring that all relevant documents are received in a timely manner.
- Assisted in the development of filing systems and protocols for document management.
- Monitored the quality assurance process for document control activities within the organisation.
- Maintained an up-to-date record of all changes made to controlled documents.
- Managed multiple projects simultaneously while adhering to strict deadlines.
Agent Support Specialist
Maximus
Fresno, CA
12.2021 - 03.2022
- Investigated eligibility requirements for unemployment benefits.
- Advised claimants about their rights under the applicable state law.
- Reviewed and verified accuracy of submitted documents.
- Monitored progress of pending cases in order to ensure timely resolution.
- Provided guidance and assistance to claimants in completing applications.
- Prepared reports detailing the number of individuals filing new claims or receiving benefits each month.
- Collaborated with various departments within the organization to ensure compliance with all legal requirements pertaining to UI matters.
- Processed appeals on denied or overpaid claims.
- Performed research activities such as auditing files and verifying information provided by claimants.
Education
High School Diploma -
Madera High School
Madera, CA06-2014
Skills
- Document Management
- File conversion
- Document Review
- Version control
- Database Maintenance
- Records Management
Timeline
Document Control Specialist
TGS Logistics
06.2023 - 08.2024
Agent Support Specialist
Maximus
12.2021 - 03.2022
High School Diploma -
Madera High School
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