Sarah Rooks
Anna,TX
Summary
Dedicated youth instructor with expertise in staff training and team leadership. Engages children in structured learning while ensuring a safe and supportive environment. Trains and mentors staff, manages schedules, and fosters strong relationships with families. Excels in communication, organization, and adapting to diverse needs.
Overview
3
3
years of professional experience
Work History
Assistant Manager
SafeSplash
Prosper, TX
11.2025 - Current
- Resolved customer service complaints, improving satisfaction through timely solutions.
- Trained and onboarded new staff members, improving team readiness and operational effectiveness.
- Supported staff on the floor, enhancing customer experience through active presence.
- Led phone and in-person interviews
- Designed and facilitated in-water training sessions for staff skill development.
- Built strong relationships with families, delivering regular progress updates.
- Evaluated teaching practices monthly, ensuring compliance with standards and fostering continuous improvement.
Lead Swim Instructor
SafeSplash
Prosper, Texas
04.2024 - Current
- Led 3–4 hour in-water staff training sessions to strengthen teaching skills and confidence
- Ensured instructional quality aligned with company standards through regular assessments
- Provided real-time feedback to trainees to improve performance
- Trained and onboarded new swim instructors
- Maintained ongoing communication with trainees on progress and goals
- Developed and managed training schedules
- Conducted evaluations of new trainee classes to ensure teaching standards were met after training was over
Swim Instructor
SafeSplash
Prosper, Texas
10.2023 - Current
- Instructed swim lessons for various skill levels and age groups.
- Developed customized lesson plans to meet individual student needs.
- Monitored student progress, providing personalized feedback to enhance performance.
- Fostered student confidence both in and out of the water by creating engaging and enjoyable lessons.
- Cultivated strong relationships through encouragement and support.
- Communicated effectively with parents regarding student development and concerns.
Education
Associate of Science -
Collin College
McKinney, TX04-2026
Skills
- Leadership & Mentorship
- Conflict resolution
- Youth Instruction & Engagement
- Lesson planning
- Family communication
- Adaptability and Patience
Affiliations
Middle School/High School Cheer Coach
Timeline
Assistant Manager
SafeSplash
11.2025 - Current
Lead Swim Instructor
SafeSplash
04.2024 - Current
Swim Instructor
SafeSplash
10.2023 - Current
Associate of Science -
Collin College