SARAH ROSALINDA RODRIGUES
Rockville,MD
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Fresh Baguette
Rockville, MD
03.2023 - Current
- Coordinated inventory management and ensured product freshness on a daily basis.
- Trained new employees on customer service standards and operational procedures.
- Maintained cleanliness and organization of the store environment for customers.
- Collaborated with team members to enhance overall customer experience and satisfaction.
- Implemented efficient workflow processes to improve team productivity during peak hours.
- Managed customer service inquiries and complaints in a timely manner.
- Assisted in resolving customer complaints and inquiries with professionalism and care.
- Maintained cash register and ensured proper balance at the end of shifts.
- Resolved customer complaints promptly and professionally.
Cashier
Burlington Coat factory
Silver Spring, MD
08.2021 - 03.2022
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed customer transactions accurately and efficiently at Burlington Coat Factory.
- Handled cash, credit, and returns following store policies consistently.
- Collaborated with team members to ensure smooth store operations during busy periods.
Cash Manager, Client and Human Resources
CHEZ LOUTCHA
Dakar
04.2020 - 05.2021
- Managed daily cash flow to ensure operational efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed daily operations and coordinated team activities for efficient workflow.
Human Resources Assistant
Sonatel Business Solution
04.2019
- Making appointments
- Preparation of recruitment
- Employee Schedule Management
Education
Bachelor - Business Management and Administration
Institution Sainte Jeanne D'Arc Post Bac
Senegal07-2021
High School Diploma -
Immaculee Conception
Senegal07-2017
Skills
- Preparation of a pay stub and leave
- Cash handling
- Inventory management
- Customer service
- Organizational skills
- Reliable and professional
- Time management
- Team player
- Fast learner
- Motivated
Affiliations
- Dance
- Pilates
Certification
- ServSafe certified manager
- CAP and BEP accounting diploma
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Limited
Wolof
Native/ Bilingual
Creole
Full Professional
Timeline
Assistant Manager
Fresh Baguette
03.2023 - Current
Cashier
Burlington Coat factory
08.2021 - 03.2022
Cash Manager, Client and Human Resources
CHEZ LOUTCHA
04.2020 - 05.2021
Human Resources Assistant
Sonatel Business Solution
04.2019
Bachelor - Business Management and Administration
Institution Sainte Jeanne D'Arc Post Bac
High School Diploma -
Immaculee Conception