Sarah Rose
Fredericksburg,VA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Registrar
Stafford County Public Schools
07.2022 - Current
- Organizing, maintaining, and administering student records to include confidential information such as medical, legal, and demographic data
- Communicating with other educational entities and families to complete requirements for registrations, withdrawals, and transfers
- Verification of information and placing diploma orders for graduation
- Confirms student data to Federal, State, and Local government agencies, and other authorized agencies as mandated
- Performs general office duties as assigned by administrator or designee to include, but not limited to, answering telephones, assisting staff and students, receiving and distributing faxes and mail, preparing correspondence, maintaining appropriate level of office supplies, and filing
- Proficient in Google (mail, docs, sheets, drive, calendar, etc.)
Administrative Support
Urology Associates of Fredericksburg
08.2016 - 07.2022
- Schedule new and existing patients for various types of in-office medical procedures and appointments, as well as referrals to other physicians and procedures at other facilities
- Review, submit and verify insurance information
- Check patients in and out
- Collect copays and balances
- Proficient in MS Excel and MS Word to maintain and organize personnel lists such as; contact numbers, emergency POC, etc
- Provide administrative support to doctors and staff
- Medical records request, updates, reporting
- Electronic filing of faxes and scanning documents
- Maintain a log of patients waiting for cancer treatments, schedule, and inform patients of prep instructions and details of before, during, and after treatment
- Maintain office supplies inventory and ordering as needed
- Coordinate meetings between physicians and pharmaceutical sales representatives.
Order Facilitator Coordinator; Scheduling Coordinator; Imaging Access Representative
Medical Imaging of Fredericksburg LLC
07.2011 - 08.2016
- Serve as the MIF liaison to the hospital physicians
- Obtain pre-authorizations for outpatient radiology
- Facilitate patients from discharge to outpatient follow-ups
- Ensure electronic prescriptions are catalogued appropriately and that proper documentation was placed in Soarian regarding the order
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Train support service staff with Order Facilitator Program, provide training to physicians and staff requesting use of the program
- Maintain statistical data; tracking productivity levels, amount of procedures monthly
- Facilitate and ensure delivery of all necessary documentation to the referring physicians
- Run HDX to ensure active outpatient insurance benefits, advise patients of deductibles, co-pays, and co-insurances
- Performed all matters of administrative duties including, but not limited to: data entry; creating files (both electronic and physical); answering and directing calls to appropriate staff
- Register and schedule patients for outpatient diagnostic procedures
- Ensure identification checks, accuracy of insurance and that all necessary requirements have been met
- Assist to ensure timely scheduling
- Provide prep instructions for scheduled exams
- Maintain documentation necessary for compliance with state, federal and other regulatory agency requirements
- Ensure accuracy of doctors’ orders
- Assign proper Diagnosis (ICD-9) codes, CPT codes.
Medical Receptionist
Dr. Hebertson Endodontics
08.2008 - 07.2011
- Scheduling and record maintenance
- Billing, payments, insurance claims, deposits.
Intern
Health South Rehabilitation Hospital of Fredericksburg, Health Information Management
01.2012 - 03.2012
- Record auditing, checking accuracy and completeness of patient records ensuring they comply with state, federal, and other regulatory agencies particularly CMS.
- Quantitative and qualitative analysis.
Education
Associates Degree - Health Information Technology
Devry University
2012
High School Diploma -
Stafford High School
2004
Skills
- Adapt quickly to new and evolving environments
- Knowledge of and experience with Microsoft Office products to include Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint, Outlook and Access), and Adobe
- Meticulous data entry skills and attention to detail
- Excellent filing and organizational skills
- Great customer-relations background
- Outstanding communication skills; oral and written
- Extremely proficient with time management and working independently
- Experience in handling confidential paperwork and information
- Great clerical and problem-solving skills
- Ability to type 60 words per minute
- Auditing
- Basic Accounting
- Workflow Optimization
- Records Administration
- Data Evaluation/Management
- Quality Control
Timeline
Registrar
Stafford County Public Schools
07.2022 - Current
Administrative Support
Urology Associates of Fredericksburg
08.2016 - 07.2022
Intern
Health South Rehabilitation Hospital of Fredericksburg, Health Information Management
01.2012 - 03.2012
Order Facilitator Coordinator; Scheduling Coordinator; Imaging Access Representative
Medical Imaging of Fredericksburg LLC
07.2011 - 08.2016
Medical Receptionist
Dr. Hebertson Endodontics
08.2008 - 07.2011
Associates Degree - Health Information Technology
Devry University
High School Diploma -
Stafford High School
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