Summary
Overview
Work History
Education
Skills
Presentations Lectures
Certifications Awards
References
Timeline
Generic

SARAH ROSEN- STROM

Monrovia,MD

Summary

Social worker with 20+ years of experience in advocacy, education, and case management. Expertise in conflict resolution and systems navigation, leading to significant service improvements. Recognized for strong analytical skills and a strategic approach to problem-solving. Committed to enhancing outcomes for individuals and communities through innovative and collaborative methods.

Overview

26
26
years of professional experience

Work History

Compliance/Title IX Department

Maryland School for the Deaf
Frederick, MD
01.2024 - Current
  • Contributed as a volunteer by reviewing and providing detailed feedback on content for the MSD handbook and guidelines, with a focus on clarity, accuracy, and accessibility.

Social Worker/Advocate/Life Coach

Freelance
, USA
01.2008 - Current
  • Provided case management, legal advocacy, and skill development coaching to a diverse population within the Deaf and Hard of Hearing (DHH) community.
  • Offered consultation on legal matters related to the Department of Education, Individualized Education Plans (IEPs), the Americans with Disabilities Act (ADA), the Office for Civil Rights (OCR), Equal Employment Opportunity (EEO), and applicable federal and state laws.

988 Videophone Crisis Counselor

DeafLEAD
St. Louis, MO
01.2024 - 12.2024
  • Provided confidential emotional support to Deaf, Hard of Hearing (DHH), and Child of Deaf Adult (CODA) callers using culturally responsive communication in American Sign Language (ASL), demonstrating empathy, respect, and active listening.
  • Accurately documented each interaction through detailed and effective crisis line reports.

ASL Services Coordinator

Statewide Exposition Events
, Maryland and Virginia
01.2016 - 12.2023

Coordinated schedules for Deaf volunteers and interpreters to ensure coverage.

Assigned ASL interpreters to appointments and workshops for diverse Deaf patrons.

  • Facilitated communication between Deaf patrons and interpreters during events.
  • Managed logistics for effective collaboration among interpreters and Deaf participants.

DHH Substitute Teacher

Sacramento City Unified School District
Sacramento, CA
01.2014 - 12.2015

Served as a DHH teacher across elementary and middle schools.

Delivered academic support to DHH students in mainstream classes.

  • Facilitated integration of DHH students into general education settings.
  • Collaborated with educators to adapt curriculum for diverse learning needs.

Adjunct Faculty - ASL I, II

Mt. San Jacinto College
Menifee, CA
01.2008 - 12.2013

Instructed American Sign Language I and II courses, enhancing student language acquisition.

Ensured compliance with accommodations for students within Disabled Student Programs and Services.

Behavior Specialist/Case Manager

California School for the Deaf-Riverside
Riverside, CA
01.2003 - 12.2005

Conducted behavior evaluations for new diverse students at CSDR as required.

Served as behavior consultant for dormitories, school staff, and parents regarding behavioral concerns.

Collaborated with department Principals, Dormitory Supervisors, and School Counselors to address behavior issues.

Participated in IEP meetings to participate and develop Positive Support Plans for individual students.

Performed Functional Analysis Assessments on students upon request.

Delivered in-service training on behavioral issues, programming, and data interpretation to staff.

Designed alternative strategies alongside teachers and students to replace inappropriate behaviors.

Developed and implemented Emergency Intervention Plans when necessary.

Counselor/Case Manager II/ Outreach

Community Outreach Program for the Deaf
Tucson, AZ
01.2001 - 12.2003

Counseled over 50 deaf, hard of hearing, and deaf/blind clients of various ages and backgrounds.

Drafted quarterly mental health evaluations and assessments for clients.

Executed individual, group, family, and couples therapy sessions.

Provided case management and translation services for client assistance.

Traveled to rural areas to deliver direct services to clients outside Pima County.

Collaborated with external staff to implement contractual projects with a tripod school for DHH and CODA.

Coordinated educational workshops to enhance client knowledge and skills.

Participated in weekly intake and clinical meetings for service improvement.

Deaf-Blind Interpreter

Gallaudet University
Washington, DC
02.1999 - 10.2001

Adapted instructor content to align with students' preferred language modes.

Maintained strict confidentiality regarding assignment-related information.

Education

Master of Social Work -

Gallaudet University
Washington, D.C

Bachelor of Arts - Graphic Design

Gallaudet University
Washington, D.C.

Additional Graduate Courses - Social Work

CSU-Long Beach & University of Phoenix

Skills

  • Advocacy and case management
  • Crisis intervention and counseling
  • Regulatory compliance
  • Conflict resolution strategies
  • Behavioral assessment techniques
  • Customer relations

Presentations Lectures

  • Provided expert testimonial in support of the Educational Interpreters- Certification Requirements HB074 bill, 2020, https://mgaleg.maryland.gov/mgawebsite/Legislation/WitnessSignup/HB0794?ys=2020RS
  • Technology/Accommodation/ Resources for Deaf & Hearing parents and Deaf/HOH adults, 2010-present
  • State and Federal laws to the DHH community, 2016-present
  • Technology/Accommodation to Deaf & Hearing parents and Deaf/HOH adults, 2010-present
  • IEP/ IDEA/Section 504 to students at Mt. San Jacinto College, 11/03/08
  • And more

Certifications Awards

  • 19 MSD Mandatory Training online Certificates, 2024-25
  • Counseling on Access to Lethal Means Certificate, 2024
  • S.M.A.R.T. Goals Certificate, 2024
  • Title IX Basics for K-12 Education Certificate, 2024
  • Six 988 Lifeline Crisis Counseling Certificates, 2024
  • Overview of the Title IX Regulations for Investigators Certificate, 2024
  • Disability Rights Law Overview Certificate, 2023
  • Pupil Personnel Service Credential- Social Work, exp 2029
  • Reiki Practitioner Certificate, 2010
  • Certified Irlen Screener - Only Deaf professional certified to date
  • Gallaudet University Class of 89 Award (2019)- Social Work Advocate
  • CSDR Character Counts Award (2002): Responsibility

References

References available upon request.

Timeline

Compliance/Title IX Department

Maryland School for the Deaf
01.2024 - Current

988 Videophone Crisis Counselor

DeafLEAD
01.2024 - 12.2024

ASL Services Coordinator

Statewide Exposition Events
01.2016 - 12.2023

DHH Substitute Teacher

Sacramento City Unified School District
01.2014 - 12.2015

Social Worker/Advocate/Life Coach

Freelance
01.2008 - Current

Adjunct Faculty - ASL I, II

Mt. San Jacinto College
01.2008 - 12.2013

Behavior Specialist/Case Manager

California School for the Deaf-Riverside
01.2003 - 12.2005

Counselor/Case Manager II/ Outreach

Community Outreach Program for the Deaf
01.2001 - 12.2003

Deaf-Blind Interpreter

Gallaudet University
02.1999 - 10.2001

Master of Social Work -

Gallaudet University

Bachelor of Arts - Graphic Design

Gallaudet University

Additional Graduate Courses - Social Work

CSU-Long Beach & University of Phoenix