Sarah Rosing
Libertyville
Summary
Compassionate about recovery and advocacy to all in need. Experience in conflict resolution, and relationship building. Committed to supporting client recovery and facilitating effective communication among team members.
Overview
18
18
years of professional experience
Work History
Site Supervisor
Lake County Haven
Libertyville, IL
06.2025 - Current
- Conducted regular inspections to maintain facility quality and safety protocols.
- Provided support for all clients to assist in their recovery
- Shift reports at the end of each shift to all case managers reporting all activities and issues
- Monitored resident activities, addressing concerns and facilitating communication with team members.
Customer Care Specialist/ Office
Napleton Mazda
Libertyville, IL
12.2023 - 12.2025
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Managed customer accounts, ensuring up-to-date records and seamless service delivery.
- Collaborated with sales team to facilitate smooth vehicle transactions and enhance customer satisfaction.
- Maintained knowledge of dealership promotions, effectively communicating offers to clients.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Used exceptional communication to connect with customers, assess needs, and present solutions.
Chiropractor's Assistant
Bennentt Chiropractic
Libertyville, IL
01.2023 - 03.2023
- Assisted in patient intake and documentation, ensuring accurate medical records management.
- Supported chiropractic treatments by preparing therapy rooms and equipment for procedures.
- Educated patients on post-treatment care and exercises to enhance recovery outcomes.
- Collaborated with chiropractors to develop patient-specific treatment plans based on individual needs.
- Maintained cleanliness and organization of treatment areas, adhering to health and safety standards.
- Scheduled appointments and managed patient flow to optimize clinic operations and efficiency.
- Improved patient satisfaction by providing exceptional customer service and support during appointments.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
4th Grade Teacher
WC Petty
Antioch IL
08.2008 - 05.2009
- Designed engaging lesson plans that align with state standards and promote student comprehension.
- Implemented differentiated instruction strategies to meet diverse learning needs of students.
- Utilized technology tools, such as interactive whiteboards and educational software, to enhance classroom learning experiences.
- Assessed student progress through regular evaluations, providing timely feedback to support academic growth.
- Fostered a positive classroom environment by establishing clear expectations and promoting respectful interactions among students.
- Organized parent-teacher conferences to communicate student achievements and address concerns effectively.
- Collaborated with fellow teachers to design interdisciplinary lesson plans, reinforcing key concepts across subjects.
- Implemented differentiated instruction strategies, addressing the unique needs of each student in the classroom.
- Improved student comprehension by incorporating real-life examples and hands-on activities into lessons.
- Increased student participation with interactive learning tools and diverse teaching methods.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Met with parents to review Individualized Education Plans for at-risk students.
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Adapted lessons to differentiate instruction and meet students' diverse learning needs and abilities.
Education
Bachelor of Science - Education
Illinois State University
Normal, Illinois, IL05-2008
Bachelor of Science - Education
Illinois State University
Normal, Illinois, IL05-2008
Bachelor of Science - Education
Brighton Universtity
Brighton, England05-2008
Associate of Science - Gender Studies
McHenry County College
Crystal Lake, IL05-2007
High School Diploma -
Richmond Burton High School
Richmond, IL05-2001
Skills
- Relationship building
- Motivating/ Inspiring
- Recovery guidance
- Substance abuse awareness
- Rapport building
- Relationship building skills
- Mental health advocacy
- Stress reduction techniques
- Leadership skills
- Empathy development
- Family assistance
- Communication
- Emotional support
- Conflict resolution
- Group facilitation
- Patient advocacy/ 12 step Recovery
Timeline
Site Supervisor
Lake County Haven
06.2025 - Current
Customer Care Specialist/ Office
Napleton Mazda
12.2023 - 12.2025
Chiropractor's Assistant
Bennentt Chiropractic
01.2023 - 03.2023
4th Grade Teacher
WC Petty
08.2008 - 05.2009
Bachelor of Science - Education
Illinois State University
Bachelor of Science - Education
Illinois State University
Bachelor of Science - Education
Brighton Universtity
Associate of Science - Gender Studies
McHenry County College
High School Diploma -
Richmond Burton High School