Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Rossiter

Camano

Summary

Dynamic Loss Prevention Associate with a proven track record at Ross Dress for Less, skilled in reducing inventory shrinkage and enhancing employee theft awareness. Adept at training new staff and fostering teamwork, I excel in delivering exceptional customer service while ensuring compliance with security regulations. Committed to achieving sales goals and maintaining a safe shopping environment.

Professional with strong expertise in loss prevention strategies, adept at safeguarding assets and minimizing shrinkage. Known for effective team collaboration, flexibility in dynamic environments, and results-driven approach. Skilled in surveillance, risk assessment, and implementing preventative measures to ensure security and operational integrity. Reliable and focused on achieving goals while maintaining high standards.

Overview

4
4
years of professional experience

Work History

Loss Prevention Associate

Ross Dress for Less
02.2019 - 04.2019
  • Assisted in the successful recovery of stolen merchandise through prompt identification, reporting, and intervention during theft attempts.
  • Conducted comprehensive investigations into reported incidents of theft or fraud, determining root causes and recommending appropriate corrective actions.
  • Maintained a high level of professionalism and integrity at all times, serving as a positive role model for fellow employees in the area of loss prevention.
  • Contributed to positive store performance by collaborating with team members to achieve loss prevention targets consistently.
  • Improved employee theft awareness by offering training sessions on loss prevention techniques and company policies.
  • Reduced inventory shrinkage by consistently monitoring store premises and conducting thorough merchandise audits.
  • Ensured compliance with all applicable laws and regulations pertaining to retail security operations at the store level.
  • Enhanced store safety for employees and customers by identifying potential hazards and addressing them promptly.

Sales Associate

Talk 4 Less Wireless
01.2018 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

TJ Maxx
04.2015 - 08.2016
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.

Education

GED -

Edmonds Community College
Lynnwood, WA
04-2014

Skills

  • I provided good service to customers by listening to their needs and suggesting products that met those needs
  • I met sales goals
  • I kept the store safe by educating employees on best practices for loss prevention and by practicing those myself
  • I ran the cash register and got customers through the line in a timely manner
  • I worked with my team to provide excellent service to customers
  • I trained new coworkers in my job

Timeline

Loss Prevention Associate

Ross Dress for Less
02.2019 - 04.2019

Sales Associate

Talk 4 Less Wireless
01.2018 - 07.2018

Sales Associate

TJ Maxx
04.2015 - 08.2016

GED -

Edmonds Community College

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