Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
William Newton Memorial Hospital
06.2023 - 09.2024
Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
Monitored vital signs, reporting changes to nursing staff for timely intervention.
Maintained accurate patient records, documenting observations and care provided.
Assisted in mobility and rehabilitation exercises, promoting patient independence and recovery.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
CNA
Presbyterian Manor Of The Plains
09.2022 - 03.2023
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Assisted patients in ambulation and transfers using proper body mechanics.
Performed vital sign assessments, such as taking blood pressure and temperature.
Documented patient care services by charting in designated areas.
Answered patient call lights promptly and responded to requests appropriately.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Server
Side Pockets
10.2021 - 03.2022
Greets customers, answered questions and recommended specials to increase profits.
Operates POS terminals to input orders, split bills and calculate totals.
Communicates with hosts, bussers and kitchen staff to prepare for and serve customers.
Develops rapport with guests and assists in generating repeat business by providing exceptional customer service.
Provides exceptional service to high volume of daily customers.
Maintains accuracy while handling payments, giving change and printing receipts for customers.
Resolves customer concerns with friendly and knowledgeable service.
Addresses concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
CNA - Certified Nursing Assistant
Robert J. Dole VA Medical Center
06.2019 - 04.2020
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Documented activities and recorded information in EMR system.
Answered signal lights, bells or intercom systems to determine resident needs.
CNA - Certified Nursing Assistant
Medicalodges, Inc
04.2017 - 12.2018
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Assisted residents with bathing and dressing to promote personal hygiene.
Assisted residents in preparing for activities and social programs.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Customer Service Associate
Dillons
05.2014 - 12.2015
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Maintained customer privacy and protected company operations by keeping information private and confidential.
Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Trained new hires on products and services, best practices and protocols to reduce process gaps.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.