To obtain a position that will allow me to utilize my education, training and experience in the field of business administration. Authorized to work in the US for any employer
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Greater Dayton Construction Group
10.2023 - Current
Providing administrative support to ensure efficient office operations in the insurance claims department
Maintaining physical and digital filing systems.
Answering phone calls and directing callers to appropriate personnel, scheduling appointments, and assisting new clients with their estimate needs
Responding to emails and other digital queries and correspondence.
Managing calendars for multiple estimators, project managers and upper management
Drafting and editing collection letters and other financial documents.
Inputting and updating information in databases and spreadsheets.
Using word processing and presentation software to create and edit documents.
Operating and maintaining office equipment, including printers, copiers, and more.
Works closely with other administrative staff and supports other colleagues as needed.
Working with sensitive information with discretion to maintain confidentiality and security
Ensuring that deadlines are met and adapting to changing priorities.
Presenting a positive and professional image for the organization.
Sales/Office Manager
Eco Renovations
07.2019 - 10.2023
Maintained and supervised office operations
Communicated with clients and scheduled meetings and estimates in a timely manner.
Supervised, supported and trained office staff
Managed payroll and company expenses
Maintained office supply inventory
Fulfilled clerical activities
Researched and conducted marketing techniques to bring in new clients
Guest Service Representative
Spring Hill Suites
08.2019 - 03.2020
Assist guests with checking in and out, informing guests of hotel amenities, collecting correct and accurate information from guests, keeping front desk and lobby clean and stocked.
Registered Behavior Technician (RBT)
ABLE
04.2017 - 07.2019
Primary job responsibility is to work with children with autism in their home and in the community; some 1:1 interaction as needed. Help children with aggressive behaviors manage their behaviors in a functional manner.
Clinic Coordinator
I Am Boundless, Inc
09.2018 - 07.2019
Held and maintained certification as a Registered Behavior Technician as outlined by the Behavior Analyst Certification Board.
Implemented and assisted in the development of educational goals and objectives in conjunction with the Intervention Specialist and Behavior Analyst, ensure educational goals are implemented, and provided weekly documentation (at minimum) on progress
Implemented and assisted in the development of behavioral health goals and objectives in conjunction with the Center-Based Clinician and Behavior Analyst, ensure behavioral health goals are implemented, and provide daily documentation on progress
Also facilitated group instruction to individuals diagnosed with Autism Spectrum Disorders and related disorders using the principles of Applied Behavior Analysis.
Directly led, managed and mentored a team of Behavior Technicians to ensure fidelity of educational/treatment implementation and documentation, aided in professional development and supported the day to day operations of the treatment team.
Monitored both behavioral health and educational goals, ensured goals were implemented with fidelity and documented accurately by educating and leading a team of Behavior Technicians.
Behavior Technician
Step by Step Academy
09.2013 - 07.2019
Primary job responsibility is to work with children with autism in a small group classroom and to facilitate peer interactions; some 1:1 interaction as needed. Help children with aggressive behaviors manage their behaviors in a functional manner.
Education
Masters in Business Administration - Business Administration
Mount Vernon Nazarene University
Mount Vernon, OH
01.2015
Bachelor's of Science - Education
The Ohio State University
Columbus, OH
01.2012
Skills
Behavior Management (6 years)
Google Suite (8 years)
Data Collection (10 years)
Windows (10 years)
Leadership (6 years)
Microsoft Office (10 years)
Office Management (6 years)
Bookkeeping (4 years)
Payroll (6 years)
Event coordination (2 years)
Certification
Certified Notary Public
May 2023 to May 2028
Notary Public for the state of Ohio
Driver's License
September 2026
Timeline
Administrative Assistant
Greater Dayton Construction Group
10.2023 - Current
Guest Service Representative
Spring Hill Suites
08.2019 - 03.2020
Sales/Office Manager
Eco Renovations
07.2019 - 10.2023
Clinic Coordinator
I Am Boundless, Inc
09.2018 - 07.2019
Registered Behavior Technician (RBT)
ABLE
04.2017 - 07.2019
Behavior Technician
Step by Step Academy
09.2013 - 07.2019
Bachelor's of Science - Education
The Ohio State University
Masters in Business Administration - Business Administration