Sarah-Roxanne Pace-McCarr
Wasilla,AK
Summary
Versatile professional with diverse experience in customer service, front desk operations, and healthcare coordination. Known for strong attention to detail and effective communication, ready to contribute to operational excellence and client satisfaction.
Overview
11
11
years of professional experience
Work History
Shuttle Driver
Nana Management Services
Bethel, Alaska
05.2025 - 03.2026
- Transported passengers safely between locations in a timely manner.
- Assisted passengers with boarding and disembarking the shuttle bus.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
Front Desk Receptionist
Orutsararmiut Native Council
Bethel, Alaska
12.2024 - 06.2025
- Greeted and assisted visitors with a welcoming and professional demeanor.
- Managed incoming calls and directed inquiries to appropriate staff members.
- Processed mail and packages, ensuring timely distribution to departments.
- Maintained front desk area, ensuring cleanliness and organization at all times.
Housekeeping/Laundry Supervisor
Nana Management Services
Bethel, Alaska
12.2023 - 11.2024
- Trained staff on proper laundering techniques and safety protocols.
- Supervised daily laundry operations to ensure efficient workflow.
- Managed inventory of cleaning supplies and equipment for laundry services.
- Provided timely feedback to management on service failures and customer concerns.
Service Coordinator
Yukon Kuskokwim Health
Bethel, Alaska
08.2021 - 11.2023
- Coordinated patient appointments and services for optimal healthcare access.
- Communicated with healthcare providers to facilitate patient care plans.
- Assisted in managing patient records and ensuring data accuracy.
- Worked with technicians to complete paperwork within designated time.
- Identified methods to improve customer experiences, meeting or exceeding expectations.
Psychiatric Technician
Yukon Kuskokwim Health
Bethel, Alaska
01.2015 - 11.2023
- Monitored patient behavior and reported changes to the healthcare team.
- Educated patients about coping strategies and available mental health resources.
- Participated in training sessions to enhance knowledge of psychiatric care practices.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
Education
GED -
Yuut Elitnaurviat
Bethel, AK05-2017
Some College (No Degree) - Leadership
University of Alaska Fairbanks
Fairbanks, AKSkills
- Customer service
- Client service
- Time management
- Attention to detail
- Teamwork
- Team collaboration
- Conflict resolution
- Communication skills
Timeline
Shuttle Driver
Nana Management Services
05.2025 - 03.2026
Front Desk Receptionist
Orutsararmiut Native Council
12.2024 - 06.2025
Housekeeping/Laundry Supervisor
Nana Management Services
12.2023 - 11.2024
Service Coordinator
Yukon Kuskokwim Health
08.2021 - 11.2023
Psychiatric Technician
Yukon Kuskokwim Health
01.2015 - 11.2023
GED -
Yuut Elitnaurviat
Some College (No Degree) - Leadership
University of Alaska Fairbanks