Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Roysden

Jamestown,TN

Summary

Experienced with patient coordination, record management, and front office operations. Utilizes strong organizational skills to ensure efficient workflow and patient satisfaction. Knowledge of administrative procedures and effective communication techniques to support healthcare teams.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

17
17
years of professional experience

Work History

Front Office Medical Assistant

Sewell Family Practice
03.2019 - 01.2021
  • Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.
  • Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms.
  • Assisted in training new front office staff members, ensuring consistent quality of service delivery across the team.
  • Provided accurate documentation of patient interactions in electronic health record system.
  • Posted payments and charges to patient accounts and participated in billing processes.
  • Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
  • Assessed calls and inquiries to prioritize services based on medical emergencies.

Frontline Cashier/Shift Leader

Hardee's Restaurant
02.2017 - 12.2018
  • Assisted in implementing new marketing initiatives that contributed to increased foot traffic in the store or establishment.
  • Resolved conflicts professionally, employing conflict management techniques that helped maintain a harmonious working environment.
  • Contributed to revenue growth by upselling products and services when appropriate, following company guidelines.
  • Maintained accurate records of transactions to ensure proper accountability at shift end reports.
  • Consistently met performance goals, utilizing strong multitasking and prioritization skills.
  • Enhanced team efficiency by maintaining a clean and organized work environment.

Teacher's Assistant

L.B.J. and C. Headstart
09.2003 - 11.2013
  • Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
  • Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
  • Fostered strong relationships with parents through regular communication about student progress and areas for growth, ultimately contributing to improved home-school partnerships.
  • Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Education

LPN License - Practical Nursing

Tennnessee College of Applied Technology
Huntsville, TN
08-2025

C.D.A-Child Devlopment Associate Degree - Kindergarten And Preschool Education

Tennessee Technological University
Cookeville, TN
04-2005

Skills

  • Front desk operations
  • Medical reception
  • HIPAA compliance
  • Patient confidentiality
  • Office administration
  • Patient scheduling
  • Patient-focused care
  • Compassionate
  • CPR
  • Medical office management
  • Patient triage

Timeline

Front Office Medical Assistant

Sewell Family Practice
03.2019 - 01.2021

Frontline Cashier/Shift Leader

Hardee's Restaurant
02.2017 - 12.2018

Teacher's Assistant

L.B.J. and C. Headstart
09.2003 - 11.2013

LPN License - Practical Nursing

Tennnessee College of Applied Technology

C.D.A-Child Devlopment Associate Degree - Kindergarten And Preschool Education

Tennessee Technological University

Similar Profiles

CREATE PROFILE