Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse
Northeast Louisiana War Veterans Home
08.2021 - Current
Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
Implemented medication and IV administration, catheter insertion, and airway management.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Assessed physical, psychological, physiologic, and cognitive status of patients.
Consistently maintained accurate documentation of all relevant information related to patient progress, treatments administered and other pertinent data.
Provided emotional support for patients and families during difficult times, helping them navigate the healthcare system with compassion and understanding.
Increased patient satisfaction by consistently delivering high-quality nursing care with a focus on empathy, communication, and professionalism.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Participated in staff meetings and continuing education programs to stay current on best practices and maintain licensure requirements.
Promoted teamwork and collaboration with interdisciplinary teams for optimal patient care planning and implementation.
Achieved timely medication administration by utilizing effective time management skills and prioritizing critical tasks.
Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
Worked within interdisciplinary health care team to develop, implement and make adjustments to patient care plans, individualizing strategies, and methods to improve health and meet recovery goals.
Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
Managed elements of patient care from admission to discharge or transfer to other units.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Verified patients had information necessary for ongoing care, providing guidance on diagnoses, management of medications, and prevention methods.
Gathered patient health data through interviews and observation, documenting data in electronic records.
Streamlined workflow processes within the nursing unit to maximize efficiency while maintaining exceptional patient care standards.
Served as a strong advocate for patients'' rights, ensuring that their needs were met in accordance with ethical guidelines and regulatory requirements.
Facilitated smooth transitions of care for patients by effectively communicating with other healthcare providers.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Managed patients recovering from medical or surgical procedures.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Registered Nurse
Morehouse Family Medicine Rural Health Clinic
05.2021 - Current
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Managed care from admission to discharge.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Provided direct patient care, stabilized patients, and determined next course of action.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Organized and managed care of patients undergoing various therapies and procedures.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
Audited charts and reviewed clinical documents to verify accuracy.
Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
Educated family members and caregivers on patient care instructions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Managed patients recovering from medical or surgical procedures.
Evaluated patient histories, complaints, and current symptoms.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Monitored patient reactions after administering medications and IV therapies.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Director of Nursing
Paramount Health Services
09.2020 - 05.2021
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Oversaw and approved recruitment, hiring and orientation of new nursing staff.
Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Performed rounds to observe care and interview staff, residents, and families.
Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Worked closely administration to develop and implement best practices to improve patient outcomes.
Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
Identified department issues to recommend corrective actions.
Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
Developed strong relationships with community partners to facilitate continuity of care for patients transitioning between healthcare settings.
Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Evaluated work performance of 50 nursing personnel to determine wage increases and implement discipline.
Engaged with local educational institutions to support the recruitment and retention of highly skilled nurses, contributing to a robust pipeline of qualified professionals entering the workforce.
Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Ordered all pharmacy supplies and kept check on inventory levels.
Director of Nursing
PMH
09.2015 - 09.2020
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved marketing to attract new customers and promote business.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Defined clear targets and objectives and communicated to other team members.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Assisted in organizing and overseeing assignments to drive operational excellence.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Launched quality assurance practices for each phase of development
Education
Bachelor of Science - Nursing
Northeast Louisiana University
Monroe, LA
12.1997
Practical Nursing - Practical Nursing
Rob Brady Vocational School
Jena
05.1990
High School Diploma -
Enterprise High School
Enterprise, LA
05.1987
Skills
Medication and IV administration
Medication Administration
Direct Patient Care
Patient Assessments
Documentation and Charting
Strong Clinical Judgment
Patient education and counseling
Infection control measures
Wound Care
Patient Management
Family Education
Advanced Cardiac Life Support (ACLS) certification
Critical Care
Nursing staff leadership
Lab result interpretation
Performing EKGs
Intake and discharge
Maintaining privacy
Relationship Building
Vaccine administration
Diabetes management
Insulin medication assistance
High level of autonomy
Procedure preparations
Chronic Disease Management
Patient Counseling
Diabetes and nutrition education
Administering immunizations
Health screening
Long-Term Care
Case Management
Managing deadlines
Preventive health
Family advocacy
At-risk patient care
Appointment Scheduling
Home Health Care
Supply Restocking
Evaluations
Certification
PALS - Pediatric Advanced Life Support exp 2026
ACLS- Advanced Cardiac Life Support exp 2026
BLS - Basic Life Support exp 2026
RN Licensure 03/1998 exp 01/2025
Timeline
Registered Nurse
Northeast Louisiana War Veterans Home
08.2021 - Current
Registered Nurse
Morehouse Family Medicine Rural Health Clinic
05.2021 - Current
Director of Nursing
Paramount Health Services
09.2020 - 05.2021
Director of Nursing
PMH
09.2015 - 09.2020
Bachelor of Science - Nursing
Northeast Louisiana University
Practical Nursing - Practical Nursing
Rob Brady Vocational School
High School Diploma -
Enterprise High School
PALS - Pediatric Advanced Life Support exp 2026
ACLS- Advanced Cardiac Life Support exp 2026
BLS - Basic Life Support exp 2026
RN Licensure 03/1998 exp 01/2025
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