Sarah Rutt
Anthem,AZ
Summary
Dynamic and dedicated professional with exceptional customer service skills. Proven ability to maximize workflow, resolve conflicts and enhance guest satisfaction through effective communication. Experienced in cash management and inventory control, consistently monitoring store cleanliness, while maintaining a welcoming atmosphere. Committed to providing a positive experience and environment for customers and crew members.
Overview
7
7
years of professional experience
Work History
Barista
Volunteer Work
03.2010 - 10.2012
- Crafted high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, enhancing guest satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Operated espresso machines and coffee grinders efficiently, ensuring consistent beverage quality.
- Managed inventory levels, restocking supplies to prevent shortages during peak hours.
- Monitored equipment performance, promptly addressing issues to minimize downtime and maintain service flow.
Cashier
Taco Bell
09.2015 - 10.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in training new team members on operating procedures and customer service standards.
- Monitored inventory levels and communicated restocking needs to management promptly.
- Worked flexible schedule and extra shifts to meet business needs.
Hostess
El Charro Mexican Grill
07.2015 - 09.2015
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations and waitlists using restaurant management software.
- Assisted servers by communicating guest needs and preferences efficiently.
- Monitored dining area cleanliness, maintaining high standards of hygiene.
- Coordinated with kitchen staff to ensure timely food service and accuracy.
- Handled guest inquiries and concerns with professionalism and courtesy.
Cashier
Filibertos
01.2014 - 07.2015
- Handled cash register operations, ensuring accurate cash management throughout shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Implemented inventory control measures to reduce waste and optimize stock levels.
Cleaner/Landscaper
Moreno Maintenance
04.2012 - 01.2014
- Maintained cleanliness and sanitation standards across all assigned areas.
- Utilized commercial cleaning equipment to enhance efficiency in daily tasks.
- Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Removed hazards, and debris from common pathways to improve usability.
Education
High School Diploma -
The American Academy
Salt Lake City, UTSkills
- Exceptional Customer Service
- Patience and Empathy
- Professionalism and Courtesy
- Conflict Resolution
- Complex Problem-solving
Timeline
Cashier
Taco Bell
09.2015 - 10.2016
Hostess
El Charro Mexican Grill
07.2015 - 09.2015
Cashier
Filibertos
01.2014 - 07.2015
Cleaner/Landscaper
Moreno Maintenance
04.2012 - 01.2014
Barista
Volunteer Work
03.2010 - 10.2012
High School Diploma -
The American Academy