Sarah Saar
Toledo,OH
Summary
Dynamic operations leader with extensive experience at Taco Bell, excelling in training and mentoring teams to enhance customer satisfaction. Proven track record in cost control and performance analysis, driving profitability while fostering a collaborative work environment. Skilled in inventory management and effective decision-making, ensuring operational excellence and compliance with standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager of Operations
Tacobell
OH
01.2023 - Current
- Coordinated daily operations to optimize service efficiency and enhance customer satisfaction.
- Trained and mentored team members on operational procedures and best practices.
- Implemented inventory management systems to streamline stock control and reduce waste.
- Developed training materials to improve onboarding processes for new hires.
- Monitored staff performance to ensure adherence to company standards and policies.
- Analyzed operational workflows, identifying areas for improvement and implementing solutions.
- Led initiatives to enhance food safety compliance, maintaining high health inspection scores.
- Collaborated with management to develop strategies for increasing sales and improving profitability.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Coordinated with General Manager in different operational issues and promotional activities.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Environmental Service Supervisor
Mercy Health Hospital
Oregon, OH
04.2019 - 01.2023
- Led environmental services team to enhance patient satisfaction through improved cleanliness standards.
- Implemented training programs for staff on infection control and sanitation practices.
- Developed schedules to ensure optimal staffing levels during peak service hours.
- Collaborated with healthcare teams to maintain compliance with safety regulations and policies.
- Oversaw inventory management of cleaning supplies, ensuring availability while minimizing waste.
- Conducted regular inspections to uphold high standards of cleanliness and safety protocols.
- Mentored junior staff, fostering professional development and adherence to best practices in environmental services.
- Facilitated ongoing communication between departments regarding environmental initiatives, promoting collaboration towards shared goals.
Restaurant General Manager
Tacobell
Oregon, OH
06.2014 - 04.2017
- Directed daily operations to ensure efficient service and optimal customer satisfaction.
- Implemented cost-control measures, reducing waste and enhancing profitability.
- Trained and mentored staff on best practices in customer service and food safety.
- Developed and executed marketing strategies to increase brand awareness and foot traffic.
- Analyzed sales data to identify trends, informing inventory management decisions.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Correctly calculated inventory and ordered appropriate supplies.
- Set clear expectations and created positive working environment for employees.
Education
High School Diploma -
Morrison R. Waite High School
Toledo, OHSkills
Training and mentoring
Employee supervision
Purchasing and planning
Scheduling coordination
Business development
Performance analysis
Cost analysis and savings
Team building
Operations management
Customer engagement
Performance tracking
Staff training and development
New employee hiring
Scheduling and coordination
Business forecasting
Policy enforcement
Budget administration
Customer relations
Decision-making
Effective leader
Scheduling
Customer service
Inventory control
Hiring and onboarding
Performance improvements
Inventory tracking and management
Cost control
Certification
ServSafe Certification
Timeline
Assistant Manager of Operations
Tacobell
01.2023 - Current
Environmental Service Supervisor
Mercy Health Hospital
04.2019 - 01.2023
Restaurant General Manager
Tacobell
06.2014 - 04.2017
High School Diploma -
Morrison R. Waite High School