Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sarah Saldana

Andrews

Summary

Dynamic professional with extensive experience in office administration at L&M Backhoe, excelling in customer service and document preparation. Proven ability to enhance organizational efficiency through meticulous file management and effective communication. Recognized for fostering positive relationships and supporting team success while maintaining confidentiality and accuracy in all tasks.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

15
15
years of professional experience

Work History

Secretary

L&M Backhoe
08.2021 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Teacher

First Baptist Mothers Day Out
01.2018 - 01.2021
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.

Clerk

Porters
01.2010 - 05.2011
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Enhanced office organization with regular maintenance of files, records, and supplies inventory.

Education

Massage Therapy -

OC
Odessa Tx
05-2012

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • Appointment scheduling
  • File management
  • Document preparation
  • Calendar management
  • Multi-line phone systems
  • Quickbooks
  • Supply restocking
  • Payroll processing
  • Supply ordering
  • Payroll administration
  • Mail distribution
  • Database administration
  • Accounts receivable and payable

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Secretary

L&M Backhoe
08.2021 - Current

Teacher

First Baptist Mothers Day Out
01.2018 - 01.2021

Clerk

Porters
01.2010 - 05.2011

Massage Therapy -

OC

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Sarah Saldana