Sarah Sams
Battle Creek,MI
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
12
12
years of professional experience
Work History
Phlebotomist
Bronson Battle Creek
08.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Conducted venipuncture and other CT procedures.
- Monitored patients for reactions and verified sample quality.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Continually sought opportunities for professional development by attending workshops, conferences, and staying up-to-date on industry best practices in phlebotomy techniques.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Assisted in training and onboarding new phlebotomists.
Critical Care Assistant- MICU
Bronson Battle Creek
09.2022 - 08.2023
- Checked vital signs, provided patients with care and companionship, helped patients with activities of daily life (ADL), documented all care, handled minor wound care, made beds, cleaned and sanitized rooms, performed post-mortem care, performed CPR and assist in code situations, answered phones and directed calls, assembled charts with efficiency and accuracy, sat 1:1 with patients for safety, assisted nurses with bathing and repositioning patients on ventilators, transported patients, assisted with discharging patients
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Provided emotional support to patients and their families.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assembled admissions pages and added new pages to patients' charts.
- Developed strong rapport with patients'' families through open communication about their loved one''s condition and treatment plan.
- Managed inventory of medical supplies in the ICU by routinely checking stock levels and reordering when necessary.
- Assisted nursing staff with respiratory, cardiopulmonary, and physical therapies.
- Maintained accurate documentation of patient information, including medical history, treatments administered, and progress notes.
- Efficiently prioritized workload in a high-stress environment by multitasking and delegating tasks when necessary.
- Assisted in life-saving procedures for critically ill patients, ensuring timely intervention and treatment.
CNA - Certified Nursing Assistant
Eaton County Health And Rehabilitation Services - Echrs
10.2019 - 08.2022
- Worked in a nursing home, assisted 6 elderly and disabled patients daily, checked vital signs, provided patients/residents with care and companionship, helped residents with activities of daily life (ADL), aided in scheduling resident daily activities, documented all care, handled minor wound care, made beds, cleaned and sanitized rooms, performed post-mortem care
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Production Associate
Denso manufacturing Michigan
10.2017 - 10.2019
- Ensured quality and safety on radiator production lines, performed parts picking on a forklift and tugger
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
- Inspected and adjusted work performed to meet expectations.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Prepared materials for assembly work to keep workflows running smoothly.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Contributed to the achievement of safety goals, promoting workplace safety through training sessions and regular equipment maintenance checks.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Boosted team morale, fostering a collaborative work environment through open communication and consistent feedback.
- Ensured adherence to industry standards, maintaining accurate documentation for compliance audits and certifications.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Safely operated hand and power tools to complete repetitive tasks.
- Checked and wrapped items, placed in boxes and labeled cartons for shipping.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
Store Manager
Jet's Pizza
06.2015 - 10.2017
- Tracked sales performance, trained and mentored all staff, responsible for staff scheduling, supervised employees to maintain goals to meet corporate objectives, thrived in a highly challenging customer service environment, managed store security system, managed nightly register and cash totals, managed staff activities
Assistant Manager
Joe's Way Pizza
06.2012 - 10.2015
- Promoted after 3 months, managed a group of employees, maintained all operations within the restaurant, opened and closed the restaurant at the beginning and end of shifts, performed official money count every shift, upheld a high standard of customer service, managed daily reports of transactions, ordered and stocked restaurant merchandise, recruited, interviewed and hired individuals who brought enthusiasm and dedication to the team, handled all employee scheduling, counseled, mentored and disciplined staff
Skills
- Compassion and Empathy
- Vital signs monitoring
- Patient Care
- Complex Problem-Solving
- Feeding Assistance
- Dressing assistance
- Compassionate communication
- Basic Life Support
- Maintaining confidentiality
- Patient Transfers
- Bathing Assistance
- Documenting behaviors
- Transporting patients
- Observing responses
- Condition Monitoring
- Electronic Charting
- Care plan implementation
- Conducting intakes
- Patient Lifting
- Patient-focused care
- Medical terminology knowledge
- Mobility Assistance
- Quality Assurance
- Direct Patient Care
- Specimen Collection
- HIPAA Compliance
- Maintaining privacy
- Activity Planning
- Bedside manner
- Responding to emergencies
- Compassionate
- Supporting personal needs
- Outpatient Care
- Collecting vital signs
- Recording vital signs
- Dementia and Alzheimer's knowledge
- Chronic Disease Management
- Compassionate caregiver
- Meal Planning
- Preparing meals
- Ambulation Assistance
- Trustworthy companion
- Safety Precautions
- End of life care
- Companionship and emotional support
- Valid Michigan driver's license
- Feeding assistance expert
- CPR Certification
- Medical Terminology
- Wound Care
- Infection Control
- Injury Prevention
- CNA Certification
- Patient evaluations
- Catheter Care
- Biohazard Disposal
- Supply Restocking
- Patient Observation
- Blood Sugar Monitoring
Timeline
Critical Care Assistant- MICU
Bronson Battle Creek
09.2022 - 08.2023
Phlebotomist
Bronson Battle Creek
08.2022 - Current
CNA - Certified Nursing Assistant
Eaton County Health And Rehabilitation Services - Echrs
10.2019 - 08.2022
Production Associate
Denso manufacturing Michigan
10.2017 - 10.2019
Store Manager
Jet's Pizza
06.2015 - 10.2017
Assistant Manager
Joe's Way Pizza
06.2012 - 10.2015
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