Hi, I’m
Sarah Sanchez
Long Beach,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position, striving to climb up the ladder. Ready to help team achieve company goals. Personable and energetic Receptionist, committed to delivering excellence in all facets of customer service and administrative support.
Overview
20
years of professional experience
Work History
Long Beach Clothing Co
Sales Associate .
12.2023 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
SMS
Airport Greeter
09.2022 - Current
Job overview
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Handled assignments independently with good judgement and critical thinking skills.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted passengers, coming off airplanes, escorted them to transportation for their cruise.
Bam Packing
Production Lead
12.2018 - 09.2022
Job overview
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Handled production line documentation for waste, downtime and output.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Trained workers in proper operation, calibration and maintenance of production line equipment.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Inspected finished products for quality and adherence to customer specifications.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Label and pack products for shipment
Airserve
Wheelchair Agent
04.2014 - 06.2017
Job overview
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Transported over 20 passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Located and read airport monitors to determine arrival and departure information.
- Escorted handicapped passengers from terminal to aircraft.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Monitored security and maintained operational protocols.
Queen Mary Hotel
Parking Lot Attendant
06.2012 - 11.2015
Job overview
- Facilitated vehicle flow by managing traffic control and parking in .
- Answered general questions about parking fees, facilities, and directions.
- Monitored parking space availability to direct customers to open spots quickly.
- Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
- Used hand signals or flashlights to direct motorists to parking areas or parking spaces.
- Delivered above and beyond service to VIP guests at property.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Handled cash, made accurate change and maintained balanced cash drawer.
- Worked on board ship handling reservations for hotel stays and entertainment.
Macys Department Store
Sales Associate
06.2012 - 04.2014
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Presented professional image consistent with company's brand values.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Trained new employees on customer service, money handling and organizing strategies.
- Holiday management
Target
Clerical Associate
10.2004 - 02.2009
Job overview
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Make overhead announcements, handed out paychecks, cashier
Education
Millikan High SchoolLong Beach, CA
Skills
- Ul>
- Customer and client relations
- P>Office administration
- P>Mail handling
Timeline
Sales Associate .
Long Beach Clothing Co
12.2023 - Current
Airport Greeter
SMS
09.2022 - Current
Production Lead
Bam Packing
12.2018 - 09.2022
Wheelchair Agent
Airserve
04.2014 - 06.2017
Parking Lot Attendant
Queen Mary Hotel
06.2012 - 11.2015
Sales Associate
Macys Department Store
06.2012 - 04.2014
Clerical Associate
Target
10.2004 - 02.2009