With a diverse range of work experiences, I consistently demonstrate commitment to performing each job to the best of my abilities. Highly motivated, I embrace new challenges and acquire new skills. Punctuality and reliability are values I prioritize, maintaining excellent attendance and arriving on time every day. Dedication to delivering exceptional work performance is unwavering, holding significant importance in my professional journey.
Overview
13
13
years of professional experience
Work History
Cook
Rowan County Schools
10.2022 - Current
Planned menus complying with established health guidelines and budget limitations.
Communicated with supervisor to discuss menu items, ingredients and nutritional values.
Trained and supervised new kitchen staff on food preparation and safety protocols.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Correctional Sergeant
Southeast state correctional complex
12.2020 - 10.2021
Unlocked rooms and suites for authorized contractors
Double-checked that all visitors had proper identification and were not carrying any contraband before entering the institution
Fostered and maintained a climate of mutual respect free of harassment and intimidation to provide a safe environment for staff and offenders
Was responsible for processing and logging accurate and detailed incident reports
Was in charge of inspecting housing cells and directing teams to conduct in-depth searches for contraband or damage
Reported any emergency situations that arose on the floor
Looked for industry trends on social media and through online sources
Showed visitors around the building and answered accessibility questions
Pushed for operational changes that resulted in cost savings and higher profit margins
Was in charge of patrolling a commercial property and its parking garage
Was in charge of assigning officer tasks such as cleaning cells and stocking clean laundry
Was in charge of monitoring the security camera system 24 hours a day, 7 days a week to ensure the safety of people and property
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
Used X-ray machines, metal detectors, and Garrett wands to inspect all luggage
All security violations and duress alarms were dealt with quickly and effectively by me
Any unauthorized personnel were detected and apprehended
Double-checked all book-ins and discharges, ensuring that all charges had paperwork and that all discharges had discharge orders
Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties
Prevented crimes through careful observation and investigation of suspicious and unusual behavior
Gathered and organized all surveillance data and information to protect client possessions and workspaces
Kept accurate and detailed records of everything that happened during each shift
Had an excellent attendance record and was always on time for work.
Store Manager
Giovanni's Pizza of Prestonsburg
10.2018 - 12.2020
All new associates in the grocery, produce, and administrative departments were trained and supervised by me
Manage point-of-sale systems, focusing on accuracy and efficiency
Generated repeat business through excellent customer service
Counted cash drawers and made bank deposits
Reduced on-site cash with frequent deposits and high accuracy in predicting operations
Built a new store from the ground up by hiring and training a capable team
Increased sales by creating and analyzing weekly inventory reports
I'm establishing a loyal customer base
Hired staff members who brought talent, enthusiasm, and experience to an already talented team, by recruiting, interviewing, and hiring them
All store and staff issues, financial goals, and sales were reported to the district manager
Meet or exceed store sales and profit targets by inspiring consumer loyalty
Examined performance data in order to track and measure productivity, progress toward goals, and activity levels
Identified performance gaps among all positions in a proactive manner and implemented process improvements to improve work environment
Was in charge of employee scheduling in order to guide operations and ensure adequate staffing during peak periods
Generated repeat business by providing exceptional customer service and positive engagement
Used hunger rush software to analyze and interpret store trends to aid planning
Used hunger rush pos software to analyze and interpret store trends to aid planning
Reconciled daily sales transactions to balance and log day-to-day revenue with hunger rush pos software
Communicated with students in order to improve their store experience and to respond to their questions
Communicated with students in order to improve their store experience and to respond to their questions
Rotated stock to ensure that it had the best appeal and that shrinkage was kept to a minimum
Find new candidates, identify key players, and keep them
Find new candidates, identify key players, and keep them
Protected the store from loss or theft by establishing and enforcing clear security policies
Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
Provided friendly and knowledgeable service to customers and quickly and effectively resolved issues
Reported all store and staff issues to the district manager
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety, and cleanliness
I'm in charge of ensuring that all store policies, procedures, and controls are adhered to, as well as planning, organizing, and delegating work among employees
Oversaw, trained, and encouraged a culture of efficiency and performance by supervising, training, and encouraging numerous employees in many different roles.
Correctional Officer
Eastern Kentucky Correctional Complex
03.2017 - 10.2018
Head counts, visitor logs, and scheduled activities were all used to keep track of inmates
Was in charge of creating and maintaining arrest files for all inmates who were processed through the jail
Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision
Looked into attempted escapes and conducted searches for inmates who had gotten away
Built solid relationships with staff and residents to keep institution safe and secure
Presided over disciplinary hearings and made sentencing recommendations
Was able to apprehend evading inmates by following procedures that ensured their safety
Was in charge of the daily activities of the youth, including school, meals, and recreation
Directed activities of inmate crews working on maintenance, operations, farming and construction projects
Was in charge of 256 inmates who were housed in a maximum security unit
Completed sanitation and maintenance inspections in the dorms and reported the findings to management
Was in charge of supervising inmates who were clearing debris from roadways and drains
Was in charge of determining and assigning inmates to appropriate housing
Discussed the links between criminal behavior and anger management issues, as well as drug and alcohol abuse, with offenders
Looked for contraband throughout the building and grounds, as well as in the living quarters and work areas
Physically restrained juveniles when disturbances required physical intervention.
Cook
Food City
05.2016 - 03.2017
I'm in charge of stock rotation and control to keep the kitchen and larder well stocked
Kept an eye on things
Set up clean cutting boards and utensil baths at each workstation before each shift
Maintained a high level of consistency and accuracy when preparing identical dishes multiple times in one shift
Sanitized food preparation areas, grills, and equipment to avoid cross-contamination from raw foods
Ensure that all record-keeping, food-safety, and risk-management requirements are met
Any new recipes or food preparation techniques were quickly picked up by me
Created new recipes based on consumer preferences, nutritional needs, and budgetary constraints
Deciding on the amount of food to cook and the size of the portions
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Developed menus, pricing, and special food offerings to increase revenue and customer satisfaction
Cooking stations are sanitized by me
Managed
Was in charge of representing
Prepared and served a variety of dishes to the community's residents.
Waitress
Giovanni's Pizza of Prestonsburg
08.2011 - 05.2016
Managed food resources, memorized orders, and coordinated service in a 45-table restaurant
Attractively arranged each place setting with the appropriate dishes, silverware, wine and water glasses, and double-checked that everything was clean and free of water spots and chips
Shared my knowledge of menu items and flavors with customers, allowing them to make personal choices based on their preferences and interests
Set up banquet rooms for use, including adjusting lighting, sound levels, and room temperature to ensure that guests had a pleasant experience
Planned 23 events, including weddings, reunions, and corporate meetings, across 8 banquet spaces
Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience
Prepared beverages and filled food orders for customers
Cleaned and inspected food preparation areas to ensure that they were clean and sanitary
Maintained a positive reputation for order efficiency and accuracy, earning numerous referrals from happy customers
I'm familiar with the menu's content and keep up with any changes
Upsold specialty items to increase overall sales and exceed targets
Double-checked order accuracy and food quality before delivering to customers
Learn menu items and am able to accurately describe them to guests.