Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Sands

Hannibal,United States

Summary

Flexible hard worker ready to learn and contribute to team success. Capable Scheduler knowledgeable about managing routes while providing top-notch customer service to customers. Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues. Focused on maximizing time and cost efficiency of goods used in Logistic operations. Effective at maintaining strong working relationships with vendors, customers and team members. Good report writing, recordkeeping and inventory counting abilities. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Logistics Planner

Dairy Farmers of America
East Syracuse , NY
10.2022 - Current
  • Analyzed supply chain data to identify trends in order fulfillment, shipping times, and customer service issues.
  • Coordinated with vendors on delivery schedules for materials, parts, and products.
  • Evaluated current warehouse operations for cost-effectiveness and efficiency gains.
  • Maintained accurate records of all incoming and outgoing shipments.
  • Assisted in the development of new strategies to improve overall supply chain performance.
  • Resolved discrepancies between shippers, receivers, carriers, customers, and suppliers in a timely manner.
  • Planned routes for efficient pick-up and delivery schedules based on driver availability and customer needs.
  • Established relationships with third-party logistics providers to secure competitive pricing.
  • Managed paperwork and necessary information required for client shipments.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Evaluated problematic conditions to resolve issues and optimize service levels.
  • Liaised with internal and external customers to drive timely delivery of goods and orders.

911 Dispatcher

Oswego County 911 Center
Oswego , NY
04.2015 - 10.2022
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.
  • Provided pre-arrival instructions to callers in life threatening situations.
  • Maintained contact with field units via radio or telephone; monitored their safety and progress of their assigned tasks.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Coordinated activities between multiple agencies during emergency situations.
  • Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
  • Utilized multi-line telephone system to answer inquiries from the public regarding emergencies, non-emergencies, police services.
  • Created reports documenting daily operations, including incident logs and follow up investigations.

Education

Associate of Applied Science - Education

Genesee Community College
Batavia, NY
12-2007

Skills

  • Logistics Analysis
  • Route Optimization
  • Scheduling Coordination
  • Client Relations
  • Efficiency Improvement
  • Customer Service

Timeline

Logistics Planner

Dairy Farmers of America
10.2022 - Current

911 Dispatcher

Oswego County 911 Center
04.2015 - 10.2022

Associate of Applied Science - Education

Genesee Community College
Sarah Sands