Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Automotive Finance Manager
Star Lake Ford
05.2014 - Current
Maximized profitability by negotiating and structuring optimal automotive financing deals.
Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
Developed strong relationships with banks, credit unions, and other lending institutions to secure best financing options for customers.
Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
Processed loan applications and monitored progress from start to finish.
Negotiated loan terms and conditions with customers to secure best deal.
Identified opportunities to cross-sell and upsell loan products to customers.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Evaluated loan requests and documents to verify accuracy and completeness.
Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
Receptionist
South Hills Lincoln
10.2011 - 05.2014
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Provided clerical support to company employees by copying, faxing, and filing documents.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Organized, maintained and updated information in computer databases.
Operated multi-line telephone system to answer and direct high volume of calls.
Collected cash and credit card payments, processed transactions and updated relevant records.
Manager
Ron Bishop Lawn Service
04.2001 - 05.2014
Increased customer satisfaction with consistent communication throughout the project life cycle from planning to final walkthrough.
Managed inventory of tools and supplies effectively to ensure optimal productivity on job sites without unnecessary delays or expenses.
Delivered successful landscape projects within tight deadlines while adhering to client specifications and budget constraints.
Operated landscaping equipment with focus on safety and machine longevity.
Created and maintained detailed records of landscaping projects for future reference.
Utilized power tools and landscaping machines to maintain outdoor areas.
Increased team productivity by implementing streamlined processes and effective communication strategies.