Sarah Savely

Had children and decided to stay at home to care for them while they were babies.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Responded to customer requests for products, services, and company information.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.

• Responded to room transfers, incident reports, and maintenance requests.
• Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
• Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Monitored new server performance and offered continuous support throughout training period.
• Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
• Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.