Sarah Scales
Zimmerman
Summary
Dedicated Automotive Parts Specialist with proven strengths in customer service, inventory management, and problem-solving. Committed to enhancing customer satisfaction through efficient order processing and timely parts delivery. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Automotive Parts Specialist
Miller Chevrolet
Rogers
02.2019 - 08.2025
- Assisted customers in identifying and ordering automotive parts and accessories.
- Maintained inventory levels for a wide range of automotive components.
- Collaborated with the service department to ensure timely parts delivery.
- Processed customer orders and returns efficiently and accurately.
- Resolved customer inquiries regarding part specifications and compatibility issues.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Prepared quotations for customers based on their requirements.
- Organized storage areas to ensure efficient retrieval of products.
- Performed regular checks on stock levels to ensure availability of all parts.
- Performed periodic physical inventories to reconcile discrepancies between actual stock levels and those recorded in the system.
- Assessed customer needs and provided appropriate parts solutions.
Store Manager
O'Reilly Auto Parts
Rogers
06.2008 - 02.2025
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Oversaw inventory management and maintained optimal stock levels.
- Handled customer inquiries and resolved complaints effectively.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Conducted regular safety inspections to maintain a safe work environment.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Education
High School Diploma -
St. Francis High School
Saint Francis, MN06-1989
Skills
- Parts ordering
- Inventory management
- Customer relationship management
- Vehicle specification
- Supply chain coordination
- Team leadership
References
References available upon request.
Timeline
Automotive Parts Specialist
Miller Chevrolet
02.2019 - 08.2025
Store Manager
O'Reilly Auto Parts
06.2008 - 02.2025
High School Diploma -
St. Francis High School
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